Extended Stay America Select Suites - Grand Rapids - Kentwood
3747 29th St. S.E.
Kentwood, MI 49512, US
Kentwood, MI 49512, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Gr and Rapids - Kentwood is located in Kentwood and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Gr and Rapids is equipped with a stove top , microwave and a fridge. The hotel also provides guests with laundry. Bi-weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Frederik Meijer Park, the Woodl and Mall and the Orbit Room.
Room Types
Studio Queen Accessible Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Studio King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
Deluxe King Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Superb
Review
Superb
Review
Good
Review
Good
Positives:
The location and surrounding area was safe and nice.
Negatives:
I rented a room for my niece as she didn’t have her identification. She left the room momentarily forgetting her key and therefore locked out. When she went to the front desk no one was there to help her. She had to spend the night sitting outside the room on the floor. It appeared another gentleman also got locked out and spent the night outside his room as well.
Review
I want my money back...
Positives:
Good
Negatives:
Good
Review
Good
Positives:
Location
Negatives:
No coffee or breakfast
Review
Was okay, not sure if...
Positives:
It was nasty anywhere you went inside the hotel. I'm at a loss of words on how disappointed I am with the cleanliness of the rooms and even the entire hotel itself. There wasn't even any kind of staff around to address any issues we did have with the room and the only employee that was there to have you sign paper and get room keys was beyond lazy and then she decided to leave the hotel and not come back till in the morning hours. Never have i been to a hotel where there wasn't a staff around or a front desk not open to provide you with anything that you may need such as extra towels or blanket or pillow for a roll away bed. When I contacted the place by phone some other customer service person answered that wasn't at the hotel personally and was told couldn't get anything till someone came in the morning to work. I paid money to stay in there facility and the items that were to be there weren't and they false advertised alot of things. Wasn't even any ice machines or a breakfast in morning like it advertised. Very disappointed wouldn't recommend the place to anyone it was worst experience at a hotel i have ever seen and stayed at.
Negatives:
Everything
Review
Terrible
Positives:
Nothing
Negatives:
It didn't feel safe, there was no staff available, the breakfast was not as advertised, the rooms were dingy and had the bare minimum.
Review
I will never stay here...
Positives:
Staff was very friendly and cleaner than what I would of expected for the kind of hotel it is. Was very clean inside and in the hotel room. Located close to a lot of stores and restaurants.
Negatives:
Wish they provided coffee pots in the rooms and also there were drain flies which can be pretty disruptive. Bed was kind of uncomfortable.
Review
Overall it was fine for...
Review
Very good
Review
Very good
Positives:
The room was comfortable. Liked the location. Only one hostess out of the 3 I had contact with was very nice and has excellent Customer Service skills, the 3 shift hostess.
Negatives:
The decision of the assistant manager to cancel the rest of my reservations I had in place, claiming 3 in a row after 11 o clock payments made it result into having to move out of the property. Never had a balance carry-over 24 hours but payments being a couple hours late she cancelled my stay. I didn't hear from the actual sight manager to confirm but the assistant... Kind of unprofessional to me. Didn't like the towel exchange policy as they took the used towels washed them and gave them back which resulted in a wait process instead of an exchange at the point of turning the used ones in. Housekeeping wouldn't immediately exchange them as he claimed she didn't have them on her cart yet would knock each day asking if you needed housekeeping, why even ask if you're not exchanging linens and towels? It's very unsanitary how they have you walk the halls with dirty linen and towels to the desk. Also there was a situation where I had to move to a different room to accommodate a nights stay for an incoming guest. I moved my things into the new room only to find the air conditioner didn't work in the middle of a heat wave weather condition which resulted in having to move again very inconvenient with no apology from hostess or manager. The initial move was for a one night stay. Just feel they should've upgraded the new guest to avoid inconvenience of the existing guest. Unprofessional...
Review
Pleasant
Review
Exceptional
Positives:
The location and being able to use the kitchenette for meals.
Negatives:
Carpet and around areas like the light switches need better cleaning.
Review
My stay was adequate.
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