Sonesta Simply Suites Detroit Southfield
1 Corporate Drive
Southfield, MI 48076, US
Southfield, MI 48076, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Providing a fully equipped kitchen in each guest suite, this all-suite property in Southfield, Michigan is pet-friendly and is located within driving distance of the Detroit Zoo. The Sonesta Simply Suites Detroit Southfield provides free high-speed internet access, a DVD player and a CD player in each guest suite. Prepare meals using the on-site grilling facilities or work out at the 24-hour fitness center. Only a short distance from the Sonesta Simply Suites Detroit Southfield, discover numerous art exhibits at the Detroit Institute of Arts or spend the day exploring the Greektown historic district. The Hard Rock Café and Fisher Theater are also located within driving distance of the property.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite Queen (refundable)
Mobility Accessible Studio Suite Queen Roll-In Shower (refundable)
One Bedroom Suite Queen (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Library
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing
Negatives:
The door key had a glitch causing problems to get in & out. The room wasn’t clean. The heater blew cool-warm air while set on heat. The water temperature was cool for bathing. The bed was hard as a rock. 1 of the light bulbs didn’t work. The remote to the tv in the bedroom didn’t work.
Review
Pitiful
Positives:
Chanel at the front desk is Great very good customer service very friendly and helpful she did everything with a smile on her face I would come back in stay there just because of her service and the beds were so comfortable
Negatives:
Just keep up that great customer service with a smile
Review
I enjoyed my stay
Review
Exceptional
Positives:
Nothing
Negatives:
When we pulled up I thought I had pulled up to a nursing home.I didn’t like how one of the staff members lied and said they didn’t have any rooms so I had to call Booking to let them know so they called Sonesta. The t.v didn’t work. The sheets wasn’t clean. I had to change the sheets.
Review
Horrible
Positives:
Upon arrival I noticed the parking lot littered with trash and debris the front door entrance was filthy. It was a little after 4pm on Saturday 10/19. I proceeded to the room on the 2nd floor and after getting off the elevator immediately saw nothing but trash overflowing in the trash bin.
Needless to say, the room was beyond horrible! Absolutely not a facility that should be open for people to sleep. I addressed my concerns and disliking of the room and the alternative was just as bad! I refused to stay due to uncleanliness, bad odor, broken furniture, lamps, fixtures, dishwasher, sink was full of goop and dirt, furniture and sheet stains, absolutely disgusting!
Also, the woman representing herself as Chantel the manager, clearly heard her discussing someone’s complaints I can only assume she was referring to me and “how it’s always something the whole 9yards” is what she said prior to unlocking the door from the open hallway. Very unprofessional, otherwise cool. I requested to speak with next level management and advised off until 10/21/24. I wanted to ensure I wasn’t charged for the room, but told I needed to go online (booking.com).
Lastly, I’d been to this location once several years ago and it was actually nice, clean, comfortable and accommodating.
This place is terrible. I requested my original signed copy to include a note of displeasure and was informed it was already filed and couldn’t retrieve.
I will not pay for this stay and will file a complaint with the booking service.
Negatives:
Please review the previous responses
I Didn’t like ANYTHING AT ALL
Review
REFUSED TO STAY
Positives:
Price
Negatives:
Dirty, no shower curtain, toilet seat was loose and couldn't be tightened, noisy, bed was made wrong, no covers for outlets, lamp shades were broken, lamp stand was rusty,,,
Review
Never again
Negatives:
The rooms was dirty in no dishes freezer didn't work front desk came knocking at 7 n the morning
Review
Bad
Review
Bad
Negatives:
Roaches, broken equipment and facilities, weak WiFi and unfriendly staff
Review
Bad
Review
Exceptional
Review
Bad
Positives:
i loved the location and i loved the little kitchen
Negatives:
the sink had a little problem. water wasn’t able to go. apart from that everything was good
Review
overall everything was good! me...
Review
Exceptional
Review
Bad
Positives:
I didn’t like a single thing about the place.
Negatives:
The place was filthy. It’s a MOTEL across 8 mile. Room was nasty, ceiling leak, nasty shower just disgusting
Review
I’ll NEVER stay here
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