Embassy Suites By Hilton Hotel Detroit - North / Troy - Auburn Hills
850 Tower Drive
Troy, MI 48098, US
Troy, MI 48098, US
Pet guests are welcome at Embassy Suites By Hilton Hotel Detroit - North / Troy - Auburn Hills. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
About This Property
Offering a peaceful suburban setting and only a short drive from the attractions of Detroit city center, this all-suite hotel features spacious accommodations, complete with free local area shuttle service. The Embassy Suites by Hilton Detroit Troy Auburn Hills is located near the Detroit Zoo and the luxury shopping of the Somerset Collection. The casinos and sports venues of Detroit city center are also easily accessible. Guests at the Detroit Troy Auburn Hills Embassy Suites can start the morning with a free cooked-to-order breakfast or with a workout in the state-of-the-art fitness center. The hotel also offers in-room microwaves and refrigerators as well as an on-site convenience store.
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Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Arabic
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Children's Playground
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Skiing
- Smoke Alarms
- Sofa
- Soundproof Rooms Available
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The breakfast was fine and the bed was comfortable. The location was good.
Negatives:
There was something sticky on the TV dresser in the living area. The floor was not as clean as I would have expected. There was no coffee, no cups, no cream or sugar and no tea in the room. When asked the coffee was brought to us. I requested a handicapped room with a rollator entry shower. That's what we received...ON THE 6TH FLOOR!, AND AS FAR AWAY FROM THE ELEVATOR AS POSSIBLE! i'M ON OXYGEN AND IT WORE ME OUT JUST GETTING TO THE ROOM. And, what was I supposed to do in the case of a fire? Ask my husband, 80yrs old, to toss be out a window...because I surely wouldn't have been able to get down six flights of stairs. Why are handicapped rooms on any floor other than the first or second floor? As for a hotel fir, my husband and I were in one in San Francisco many years ago when I was much younger and healthier and it was terrifying. The maids were pleasant but the front desk was not! The staff preparing omelets were fine. The last morning there were several police cars at the front door and the officers brought a man down in the elevators in hand cuffs.
Review
Our stay at your facility...
Review
Superb
Review
Exceptional
Positives:
Nice, clean
Review
Great stay with wonderful location...
Review
Exceptional
Positives:
They take your credit card info for incidentals and charge you whatever they like and you can’t dispute it. You think you are in the US, you think you have rights?! NOT in this hotel and definitely not with this so called management team!
Negatives:
Rude, unprofessional staff and charging credit card with no consent
Review
Your credit card will bleed
Review
Exceptional
Positives:
It is simply the worst ever hotel experience in my life. Staff is rude and unprofessional. They over charged me for incidentals and $250 for blankets and hair dryer that went missing from the room, according to their one side story. Mind you we are in June and it was very warm and we didn't ask for them in the first place. They played all roles, the victim, the judge, the lawyer and jury. Do not go unless you want to see your money evaporating from your credit card and you can't do nothing!
Negatives:
Worst possible hotel experience. Staff not to be trusted at all!
Review
Bad
Positives:
Everything was great
Review
Exceptional
Positives:
Location
Negatives:
The staff was terrible. Emily at the front desk was very rude and unprofessional. Cindy kept saying that booking.com prepaid reservation was wrong and wanted me to call booking.com at 2am to resolve the issue!
Worst part they charged me $250 after I left and when I called they said I stole 2 blankets and air dryer which I never ordered in first place. Mind you we are in June and it was very warm and when I asked to speak to manager, they said her name is Sara Lee and she is out of town.
Don’t ever go to this hotel unless you want to be robbed. Worst possible experience
Review
Never ever again will set...
Review
Exceptional
Positives:
I liked the layout and design of the hotel
Negatives:
Noisy
Review
Love the complimentary drinks and...
Review
Exceptional
Negatives:
If they had Dr Pepper would have been perfect
Review
Exceptional
Positives:
location is excellent for me
Review
It was a very good...
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