Crowne Plaza Minneapolis West an IHG Hotel
3131 Campus Drive
Plymouth, MN 55441, US
Plymouth, MN 55441, US
Crowne Plaza Minneapolis West an IHG Hotel welcomes pets at their pet-friendly accommodation. Pet fee is USD $20 per pet, per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
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About This Property
Located just off I-494, this hotel is 12 mi west of downtown Minneapolis. It features a large indoor pool and spa. A 42-inch flat screen TV and free WiFi access are included in every room at Crowne Plaza Minneapolis West-Plymouth. A refrigerator is provided in each unit. The Mall of America is 24 mi from the hotel. Target Field is 18 mi away.
Room Types
1 King Non-Smoking (refundable)
1 Queen Bed Non-Smoking (refundable)
2 Double Beds Non-Smoking (refundable)
Standard Room (refundable)
King Mobility Accessible Roll In Shower Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
1 King Bed Diplomat Suite Non-Smoking (refundable)
1 King Bed Presidential Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- Bar
- Business Centre
- Cashless Payment Available
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Games Room
- Garden
- Golf Course (within 3 Km)
- Grocery Deliveries
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Hot Tub/jacuzzi
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Massage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Packed Lunches
- Parking
- Parking On Site
- Private Parking
- Property Is Cleaned By Professional Cleaning Companies
- Restaurant
- Safety Deposit Box
- Salt-water Pool
- Sauna
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa And Wellness Centre
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- Tennis Court
- Tennis Equipment
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Disappointing
Review
Very good
Positives:
beautiful building, affordable, and polite staff.
Negatives:
pool closed at 9:45........kids were bummed. so was I.
Review
Very good
Positives:
The fitness club was nice to have & that was fairly clean.
Negatives:
My bathroom was full of hair & something red on the wall presumably blood. The floors did look vacuumed. The leather furniture has dirty handprints & smeared food all over it. I had to call for a hair dryer because it was missing. It was if they made the beds but overlooked everything else. When I stepped out of the shower the next day a male staff member was standing in my room. I was mortified standing in a towel. They were apologetic but very unacceptable. .
Review
Bad experience
Negatives:
Elevator was not working on 4th
Review
great
Review
Superb
Review
Exceptional
Review
Exceptional
Positives:
The building is comfortable and beautiful. The decor, especially the live plants, gives a feeling of comfort and ease.
Negatives:
There is nothing for me to complain about.
Review
It was comfortable and pleasant.
Review
Exceptional
Review
Superb
Positives:
We liked nothing about this hotel.
Negatives:
We got to the hotel in hopes of swimming and sitting in the hot tub. The heater in both did not work the time we were there. Our room smelled like wet mold. At first, when I complained, the lady was going to ask for compensation. Until they noticed we booked through booking. To be honest, what does that have anything to do with it? Customer service was so rude to us. Upon leaving the hotel, the man at the counter got in the face of a customer . Waving his finger at her, he said she was rude. Why because she had legit reason's to be upset. APPARENTLY, SHE WAS NOT HAPPY WITH THE HOTEL EITHER AND THE SERVICE. I will not recommend this place to know one, and we will NEVER EVER RETURN . To top it off, they are a cashless place. All we had was cash. None of these things were known to us! This was for our anniversary celebration. We called booking to complain and never have we complained before. The only thing good was that the bed was comfy. The lighting in the room was very poor. THE ROOM AND HALLWAYS WERE DIRTY. THERE WAS AN INCH THICK OF DUST ON THE LEDGES. WE SEEN ONE HOUSEKEEPER THE WHOLE STAY.
Review
We rate this a
Positives:
The eggs, the oatmeal, and the potatoes were very good. The coffee was excellent. The service was prompt and courteous. We enjoyed our stay. So much so we've booked another night there.
Negatives:
Guests cannot access the exit doors from outside other than through the lobby. We went to take a walk from an exit by our room and ended up having to walk around the building to get back in. Also, one of the keypads to get in on the side of the building by the lobby demagnetized my room card.
Review
Superb
Positives:
The hot tub staff and breakfast
Negatives:
I found a spider but really can’t help that.
Review
Great breakfast great staff and...
Review
Exceptional
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