Hilton Garden Inn Jackson Downtown
235 West Capitol Street
Jackson, MS 39201, US
Jackson, MS 39201, US
Pet guests are welcome at Hilton Garden Inn Jackson Downtown. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
This Jackson, Mississippi hotel features an indoor heated pool and a hot tub. The Jackson Convention Complex is 2-blocks away and guest rooms at the hotel provide free Wi-Fi and cable TV with HBO. At the Hilton Garden Inn Jackson Downtown, each room is also furnished with a microwave and a refrigerator. An iPod docking station and coffee facilities are available in every room as well. A 24-hour business center is available at the Hilton Garden Inn Jackson. Laundry facilities and a convenience store are also on site. The hotel features 7,300-square-feet of meeting space. Jackson State University is 1.3-miles from the hotel. Jackson Hilton Garden Inn Downtown is 2-blocks from the Jackson AmTrak Train Terminal.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
1 King Bed Accessible Suite (refundable)
2 Queens W/Drinks-Snacks (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
The decor in the lobby!
Negatives:
The parking and the bed!
Review
It’s hard to park even...
Positives:
My room was not clean. I had hair in the sink and tub…
Negatives:
My room was not clean prior to my arrival.I had hair in the tube and sink. The website said free breakfast but it was a fee for that once I got the hotel. I was not aware of the parking . Had to pay a total of $70 for parking and tips. I had to come out of pocket for additional things such as parking fee, breakfast for me and my kids and the room was not clean prior to my arrival.
Review
I was not happy with...
Review
Pleasant
Positives:
The staff was friendly and polite.
Negatives:
The room was not well maintained. No one serviced the room (towels, trash) during my stay. I was there Thursday until Monday. The closet door was never fixed even after I was informed that maintenance would be to fix it.
Review
Poor
Positives:
They had breakfast that came with the price of my room, however it was not hot, just barely warm. Even the coffee wasn't hot..I didn't like it.
Negatives:
I didn't like that the valet stood out front smoking marijuana. cigerettes were on the ground at the front entrance. Making matters worst, no ironing board, but had a iron. mold in the shower, dirt around the refrigerator, and the location was horrible (though close to what I needed). I ran clear water through the coffee machine to clean it first and the water came out with bugs and a nasty color. I was totally displeased with my stay.
Review
Not up to a Hilton...
Review
Good
Positives:
Convenient location
Negatives:
No coffee being available in the morning & having to request that it be brewed It was homecoming w’end - at the bare minimum, coffee should always be available
Review
Great location - need to...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
I loveeeee the staff (front desk and security guards are amazing)
Review
Loved it
Review
Exceptional
Positives:
The person at the front desk was the rudest person I’ve ever spoken with! She didn’t try to accommodate me at all! She answered the phone with an attitude & didn’t offer any assistance. I booked the room at 11:47. I had no idea I couldn’t book after 12pm!!! I would have NEVER booked!!
Negatives:
Employee’s such as the female I spoke with should find another job if they’re so miserable! I booked the room at 11:47. I had no idea I couldn’t book after 12pm!!! I would have NEVER booked!!
Review
I had a family emergency!...
Review
Pleasant
Positives:
The biggest thing this property has is that 1) the location is super central, and there aren't many properties in that area and 2) it is clean and you feel safe. Like I said, there aren't many properties in the vicinity and this is by far the cleanest.
Negatives:
Everything other than cleanliness. The shades in my room didn't open or close, the shelf in the bathroom was hanging off, I asked for another blanket and they said they "could offer me a sheet", the valet took 30+ minutes to retrieve your car from the right next the building, and on and on.
Review
Clean and Safe and that's...
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