Hilton Garden Inn Olive Branch Ms
7890 Craft-Goodman Frontage Rd.
Olive Branch, MS 38654, US
Olive Branch, MS 38654, US
Pet guests are welcome at Hilton Garden Inn Olive Branch Ms. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
Hilton Garden Inn Olive Branch, Ms has a fitness center, shared lounge, a terrace and restaurant in Olive Branch. Featuring a bar, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel features an indoor pool and room service. The rooms in the hotel are equipped with a flat-screen TV and free toiletries. Guests at Hilton Garden Inn Olive Branch, Ms can enjoy a continental or an American breakfast. Guests can use the business center or relax in the snack bar. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Elvis Presley's Graceland is 14 miles from the accommodation, while Stax Museum of American Soul Music is 16 miles from the property. The nearest airport is Memphis International Airport, 8.7 miles from Hilton Garden Inn Olive Branch, Ms.
Room Types
2 Queen Beds (refundable)
1 King Mobility Accessible with Bathtub (refundable)
1 King Deluxe Mobility Accessible with Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Wheelchair Accessible
Recent Reviews
Positives:
Great location and Valerie with the breakfast staff was awesome!
Negatives:
There was an incident with another guest that was naked and had defacated in the hallway and my friend and I got off the elevator and he was standing there with no clothes on. The young man at the desk that morning took our concern very lightly and actually told us it was clay and thought we were stupid, the guy came back down down there dressed this time and asked for a plunger because his toilet in his room was clogged up. After that they catered to this man who was disgusting to say the least! They told us it was their fault that he had to come down naked and poop in the floor because the toilet issue was on them so they compt him two days of free breakfast for him and his other room and the four other people with him. I think it was disgraceful of them to think this was ok! If I had my daughter with me on this trip and walked out of the elevator to that I would had died! He got petted and we didn’t even get an apology from the manager! We were told by the assistant manager that we were adults and it’s not a big deal but that man got by with doing that and we had to sit there and have breakfast at the table beside him! I will never stay at that Hilton Garden Inn again!
Review
To sum this up they...
Review
Bad
Positives:
I loved the friendly staff, the restaurant, pool, and the ambiance as soon as we walked in!!
Negatives:
My room wasn't cleaned everyday like I was informed it would be.
Review
Superb
Positives:
Location nearby restaurant and retail stores
Negatives:
1-Holding $20 at checking in with explained that for snacks and wine bar?
2-Room is small, on website it says 452 ft (room #433 ) less than what I expected.
3-Tissue paper, shampoo, conditioner and body wash not filled up once I in the room. Called customer service desk they said that, they have no ones available to bring it to me, they said I go down there to get them.
Review
Service is not satisfied
Positives:
We liked the front desk lady she tried to help but let us know they were short staffed.
Negatives:
We arrived had to wait till 4pm to check in for 2 rooms and 5:30 to check into our 3rd room because the rooms were not clean. Once in the rooms they were still dirty we took the vacuum that was left in the hallway and vacuumed All 3 rooms our selves after calling the front desk to see if we could get help. She said they were short staffed. We then proceeded to clean the toilet in one room and the tubs in the other two rooms due to residue and hair left in tub. We have stayed here before but NEVER Will Again. AND.. We booked through Booking.com. had an issue before we arrived at the hotel called customer service for booking.com they were the RUDEST!!! The rep who called his self Anthony( I know it’s NOT his name)told me stop waisting his time!!! So Needless to say I’m NOT using Booking.com again.
Review
Looks are deceiving for this...
Positives:
Everything was amazing
Negatives:
The a/c was working but then there was a lil problem but later it kicked back in
Review
Wonderful
Negatives:
For the price, I think some sort of at least continental breakfast should have been provided.
Review
Good
Positives:
Amenities
Negatives:
Price was different than booking.com gave me.
Review
It was cool.
Positives:
The staff is great and very friendly and responsive!
Negatives:
I have stayed at this hotel location 3 times in 12 days because I had to come home because my mother was in ICU fighting for her life in Memphis. After sitting in the hospital all day every day I got back to my room the bed was not made and I purposely made sure there was nothing on the bed each day before I left to go to the hospital. Some days I had no towels and the room wasn't even touched! I complained to the front desk on multiple occasions. Room service is apart of what I pay for and I did not get cleanliness like I was charged for. This happened at least twice a night during each of my 3 stays at this property!
Review
Disappointed, but the staff was...
Review
Exceptional
Review
Inconvenienced by booking.com with reservation...
Positives:
The cleanliness
Review
Exceptional
Positives:
Very clean and staff was excellent
Negatives:
Loved everything
Review
Perfect
Positives:
Very clean and staff was amazing
Negatives:
My only thing I could say I didn’t like was there were not any vending machines for the kids
Review
Perfect!
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