MainStay Suites St. Louis - Galleria

Negatives: No hot water. Door latch was broken

Negatives: First room the air didn't work. Second room we had to walk through several buildings to get to our room. If I had been by myself this would have not felt the most safe.

Negatives: The lighting was not good. Only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of the rooms had a very rapidly blinking light.....could send some people into a seizure.

Negatives: This is a hotel masquerading as a Marriott Residence Hotel. The hotel is severely dated, and the maintenance crews are fighting a losing battle. The hotel needs a restoration. The exterior needs a pressure wash along with new paint. The exterior architectural hardware is dated and was chosen because it was the least expensive. Some of the concrete is starting to deteriorate. The inside on entering had a strong scent of mold. The carpeting was at its serviceable end. The downstairs shower, that is attached to the downstairs bedroom, had not enough flow to have a shower. ( I dressed without taking one). The laboratory sink has the same low pressure, barely enough to brush my teeth. The second bedroom, was a queen bed at the top of the balcony. I thought this was a 2 bedroom suite. The space did have a separate full bathroom. Funny my brother who was using the space had a working shower and bath but had trouble with the flushing of the toilet. My brother was woken up by an alarm on the radio, at 2 am. The living room had a dated and well used sofa bed. The ceiling fan/light was a good touch but the light kit needed to be cleaned to remove dirt and thus On checkout we ran into another woman who was angry about the condition of her unit. She was going to communicate with Marriott about her experience. Another brother was staying in another and brand new Marriott 2 miles away , and the contrast was startlingly.

Negatives: Free breakfast was hit or miss