Wyndham Omaha/West Dodge

Negatives: First the only door to enter was the front door by the lobby so taking my service dog out forced me to walk around half the building in the middle of the night. Not safe. The side doors were equipped with the key card for entry but was told they haven’t worked for years. Then the bathroom light flickered once and wouldn’t turn on so the bathroom was dark when you closed the door. This was fixed the next day. The hot and cold water was backwards in the shower. Wall paper was peeling off the walls and as I walked down the hallway I passed a black garbage bag taped on the wall to cover the hole in the wall. In the 3 days I was there (weekdays), I never saw anyone working on the problem. Then the person staying in the room next to me had the TV on so loud we couldn’t hear our own TV. When asked to turn it down they only did it for 30 minutes. If they have a hearing loss then put them in a room further away from other guests. There were plenty of empty rooms to choose from. After all they came in after we had. I know because the loud noises woke me up for hours. The breakfast only had 1 protein called eggs, but they didn’t look like or taste like scrambled eggs. They had the consistency of cream of wheat and no flavor at all. Honestly they looked like powdered eggs. The orange juice was orange colored water. The best options were the breads and the waffles. Both which are not good for any diabetic or someone watching carbs. Only one type of tea, English breakfast. Not even generic black tea like Lipton. When asked about why no proteins other than powdered eggs, I was told “we have bacon and sausage on the weekends.” As if people do t eat those during the week. As an owner of Wyndham time shares, I have stayed in many hotels and have come accustomed to the standards Wyndham provides that were not provided at this location. I was embarrassed to tell my relatives who I was visiting in Omaha where I was staying. In fact told them not to recommend this hotel to anyone.

Negatives: People hanging out in the hallways.

Negatives: There was never a staff member at the desk when needed.

Negatives: Price and location

Negatives: Sheets had blood or other bodily fluid on them. That was gross. Just felt kind of run down, but decent price.

Negatives: Nothing

Negatives: Room smelled musty. Not been updated.

Negatives: Room was filthy and tub and sink wouldn’t drain. When asked for a different room or a refund they stated they weren’t going to refund me.

Negatives: The pool was freezing and the breakfast could have been better and the man that came to say the pool hrs wpuld be over soon was extremely rude to everyone still in the pool.

Negatives: Someone had the baggage cart all morning but there's nothing to be done about.