Best Western Burlington Inn
2020 Route 541
Mount Holly, NJ 08060, US
Mount Holly, NJ 08060, US
Pet guests are welcome at Best Western Burlington Inn. Pet fee is USD $25 per night, per pet. The number of pets allowed is 2. Dogs only. Pet weight limit is 40 lbs. *Dogs may not be left unattended in room. Dog potty area on property.
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About This Property
Best Western Burlington Inn features rooms with free Wi-Fi and cable TV with HBO. This Westampton, New Jersey hotel is 5 miles from Smithville Mansion. All rooms, at this nonsmoking property, are furnished with microwaves, refrigerators and coffee makers. They also include hairdryers and ironing facilities. For guests’ convenience, Best Western Inn Burlington offers a business center along with meeting facilities. Burlington Center Mall is one mile from Burlington Best Western. The hotel is 8 miles from Pemberton Railroad Station Museum, 13 miles from McGuire Air Force Base and 20 miles from New Jersey State Aquarium.
Room Types
2 Double Beds, Non-Smoking, Full Kitchen (refundable)
1 King Bed, Non-Smoking (refundable)
Accessible - 2 Double, Mobility Accessible, Communication Assistance,Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hindi
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Laundry Services
- Library
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Positives:
Friendly staff very clean good location.
Negatives:
The back end of the building was very busy throughout the night. The door was prompt open so people could run in and out. The pot smell was a bit much
Hopefully the hotel can make improvements in this area.
Suggestions : lock doors in back. Maybe leave front entrance open after 11. Put up cameras in hallway.
Other than that complaint no other concerns. We would like to come back. We have family in the area.
Review
Pleasant
Review
Good
Review
Exceptional
Negatives:
Being double charged by booking.com and Best Western.
Review
Plus being over charged by...
Review
Passable
Review
Good
Positives:
The room was adequate.
Negatives:
I had a death in the family and needed to check out a day early. The staff did not cooperate with Booking.com to adjust my booking and still charged me full price.
Review
Adequate stay, dissatisfaction with staff,...
Review
Very good
Review
Bad
Positives:
It right right off of the highway. Easy to find and placed by two restaurants.
Negatives:
Everything indoors was dark. There was very little light in the rooms, corridors, and hallways. The hotel was dusty and had cobwebs hanging from the chandeliers. The two chairs in the room were stained and dirty. So we only sat on the beds. The toilet moved when you sat on it or got up. The bathroom door was damaged from water at some point so the bottom was frayed. There was also a hole in the bathroom door that was patched and painted over sloppily. The restroom in the lobby was out of service. I traveled with seniors. They had to go back up the elevator to the room just to use the restroom.
Review
Disappointing
Positives:
Nothing, literally
Negatives:
0/5 “BEST” WESTERN? NOTHING “BEST” ABOUT IT! DO NOT STAY HERE. I DO NOT BELIEVE THE 4 or 5 STAR REVIEWS, PROBABLY EMPLOYEES! The room was dirty, the floor was wet and soaked our socks(gross), the AC did not work(it was 90 degrees or higher all week) and the maintenance man never showed up to fix it (even though he apparently lives on site), it smelled of smoke, had tons of fruit flies, dirty fridge, no towels at all in the bathroom, the floors had not been vacuumed, no crib in our room as requested, and trash had been left on the counter. The front desk stopped answering our calls. When we went to the front counter to ask for a different room, they had all gone home for the night!
Both Customer Service and the hotel were hard to deal with. No one wanted to refund me the $100ish. How much would that have hurt the company? But I guess if they refunded all of the people complaining in these reviews, they would be out of business. At the very least, this hotel should be shut down or remodeled, with new staff added.
I spent weeks trying to get a refund. I spoke with Corporate, who were very polite but each person I spoke to had the same literally scripted response. I was told to call the hotel. The manager had the front desk person speak to me (which took 4 days) Finally, I was offered 15% off of my next stay(who said I would ever be staying there again). I told them that wasn’t acceptable. When I finally spoke with the manager, Sonjay, he offered me 25% off of my next stay, then cut it back to 15% because too much time had passed (I’ve been at this for 18 days!), then he took the offer completely off the table because I didn’t book directly through the hotel. The owner of this particular hotel, Mukesh Desai, might want to visit. He may be shocked and ashamed that his hotel looks like it does. Would he stay here? And the CEO of the company, Larry Cuculic, should be making sure the name of the company he runs is in good standing. Would he stay in this Best Western?
Review
BEST should be removed from...
Positives:
I didn't eat breakfast, very good hotel to stay in. I like the accommodations especially the washer and dryer.
Negatives:
Nothing
Review
I had a very good...
Review
Exceptional
Positives:
Everything, especially the breakfast. Staff was friendly and professional.
Negatives:
The door in the room had a gap it seemed to be leaning to one side. That's all.
Review
Exceptional
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