La Quinta Inn & Suites by Wyndham Secaucus Meadowlands

Negatives: They could work on the access keys, that keep malfunctioning every day.

Negatives: Traffic noise

Negatives: There are ginormous potholes in the parking lot. The pool water was dirty. The glass above pool was filthy. There was no soap or paper towels in the lobby men’s bathroom.

Negatives: I am AHMED. I stayed in this Hotel from October 19, 2024 to November 2, i.e. 14 nights. The total price with taxes was around $3200. And yet, BOOKING charged me $1825 on October 22, then $1434 and again $1434 on the same day on November 4, 2024, OR A TOTAL OF $4694 instead of $3200. SO BOOKING must reimburse me $1434, otherwise I will consider these actions as theft. Furthermore, THE LA QUINTA SECAUSUS HOTEL charged $1,312 from my bank card even though at the hotel reception, I was told that only BOOKING made the charge. The La QUINTA SECAUSUS hotel therefore took $1,312 from me, which it must return to me.

Negatives: The bed was not that comfortable the hotel was out of conditioner, we requested towel to take a shower as we ran out because we had to keep getting water off the floor after we showered because there was nothing stopping the water from coming out. We were also not given really anything for hygiene and personal care that that 1 tiny thing of shampoo and a hand soap no tooth brush or tooth paste lotion body wash nothing good thing we packed our own

Negatives: The hotel is in urgent need of a major renovation. While the building is large with an appealing layout and well-arranged rooms, several areas require improvement. Upon arriving in our room, we found a large crack in the window, with the glass almost loose, posing a safety hazard. Additionally, the bathroom sink was clogged, and the bed linens were quite worn, with some even torn. We reported these issues to the reception, and although nothing was resolved on the first day, by the second day, the window crack had been covered with adhesive tape, and the sink appeared unclogged; however, it continued to back up after a few uses. Another inconvenience was the room key; every time we left and returned, it would not work, requiring us to go to the front desk for a replacement—a frustrating issue, especially when we were tired. The carpet in the room also seemed dirty and in need of maintenance. Breakfast was disappointing, with limited variety and poor-quality items. The same foods were offered every day: cold, watery eggs, an overcooked sausage type, low-quality artificial juices, and a limited selection overall that could be improved. Another issue arose during check-out when we attempted to pay for our stay. We presented a debit card specifically intended for this payment, but the transaction could not be completed because the hotel’s system only processes card information manually; there was no machine to read the card’s magnetic stripe. If the system cannot process the card, there are no alternative payment options—cash is not accepted, and there is no account available for bank transfers or other debit options. Consequently, we had to use a credit card, which we had not planned to use, as we had set aside funds in a specific account for this purpose. Paying by credit card created an inconvenience, as it required us to wait until the statement closed, incurring a different exchange rate, and ultimately resulting in a higher cost than initially budgeted.

Negatives: The bathroom condition.