Homewood Suites By Hilton Hamilton

Negatives: Their management of checkins were absurd, inefficient and unprofessional

Negatives: only it has its bad things the employees really are not very nice I think that when you have a business you have to smile at your clients or at least give your best impression the receptionist very serious, wanted to change the room for another one because according to her I had to wait a long time for them to have the one I had requested ready, in the end she ended up giving me the room that I had requested, the employees also very serious or I could not say but they were kind to everyone I saw in the hallway and the ladies very serious were not very kind, only two of them that I greeted and smiled very kindly and the worst thing that could happen to me and left me with a bad taste in my mouth was that one of those who were staying at the hotel made a very unpleasant comment first he asked me if I was alone I told him that No, I was traveling with my husband and children, but they were already in the room. To which he told me that if I wanted I could accompany him to his room. I said no, thank you very much (I was too tired to argue with that person). To which he told me that if I wanted he was in room 226.

Negatives: not much

Negatives: The sheets and pillows seemed dirty. The pool looked very cloudy and i i still smell like chlorine 2 days after being in it even though I've showered twice already. Also, there weren't enough towels for all of us. There were enough towels for 1 peraon.