Motel 6 Buffalo - Amherst

Negatives: Unfortunately this was a last resort stay for my family and I as we had a death in the family and needed to get to Buffalo urgently and nearly all hotels were booked due to a huge concert going on the same weekend. 1st the front desk computer as not working properly. Once I received the key card I went to the room only to find out it did not work. Had to go back to get keys done again. I returned to the room and discovered. There is NO refrigerator or microwave. I returned to the front desk to see if we could get a room with at least a fridge as we needed one for our insulin. To have a fridge would cost an additional $5.00 per day!! Good grief and there was no such thing as a microwave in the room as there was in the lobby. We received a different room with a fridge that had clearly been glued back together. Their towel and wash clothes are almost the same size and please do not even try to ask a housekeeper for extra because she’ll just wave you off and ignore that you are even speaking to her as she did this to my mother and father. इतना अनादर मत करो We asked for a wakeup call for 6:00am one morning. They didn’t call til around 6:30 or 6:45. Just eliminated that service if it can’t be provided. There is NO elevators and the down stairs ice machine does not work at all. You have to go upstairs for ice. All of this after driving 8 hours to get there. Stress about our two family members that had just passed and stressed about this motel stay. Throughout our stay there were only 2 people that were nice. A man and woman that seem to be the manger and/or the owners of this establishment that seem to be from India. They were nice. Housekeepers were not welcoming at all. I understand maybe there was a language barrier that could have been a factor but as a person who speaks multiple languages myself, and simple smile is universal and we ALL can simple say Hi.

Negatives: musty odor throughout the property and in the unit.