Hampton Inn By Hilton Batavia NY
4360 Commerce Drive
Batavia, NY 14020, US
Batavia, NY 14020, US
Hampton Inn By Hilton Batavia NY welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Off I-90 in Batavia, New York, this hotel features signature Cloud Nine beds, a free daily hot breakfast and easy access to local attractions, including Darien Lake Amusement Park. On-site at the Hampton Inn Batavia, guests can enjoy working out in the modern fitness center, relaxing in the indoor pool or browsing the internet with free high-speed access. The hotel also offers in-room microwaves and mini-refrigerators. Area points of interest, including the Jell-O Museum and the Genesee Country Museum can be found only a short drive from the Batavia Hampton Inn. Letchworth State Park is also only a short distance away.
Room Types
King Standard Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
2 Queen Mobility Hearing Accessible Tub Non-Smoking (refundable)
1 King Hearing Accessible Non-Smoking (refundable)
1 King Studio Suite with Sofabed Non-Smoking (refundable)
2 Queen Hearing Accessible Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Telephone
- Wheelchair Accessible
Recent Reviews
Positives:
Good breakfast
Negatives:
Only one chair in a room for 2 people. Terrible. No offer to bring a second chair when we requested. We were told that the motel is to be demolished in autumn. Good.
Review
We would never stay there again, perhaps never again at a Hampton Inn
Review
Good
Positives:
Location not to fair from the casino
Review
Exceptional
Negatives:
cleanliness of room. shower not super clean and toe nail clippings on the floor show room was not vacuumed prior to my visit. pool and spa was also down and was not notified prior to arrival.
Review
just a quick one night stop.
Positives:
Location key! Right off the thruway! Close to shopping and food.
Negatives:
The bathrooms very dated and tub not clean.
Review
Id stay here again just to see Teddy my checking dude! Hes fantastic!
Positives:
How conveniently close it was it shopping centers and restaurants.
Negatives:
The room had an odd smell to it. The shower was not cleaned and had a brown ring in the tub. There were stains on the towels as well.
Review
It was ok..
Positives:
breakfast was ok
Negatives:
i got charged twice for a room for 1 night and it was 2 different prices charged on my charge card
Review
if your gonna charge someone twice for one night and a different price i was booked for
Review
Perfect
Review
Perfect
Positives:
The front staff was very knowledgeable and they helped me when Booking took forever to send them my info. Booking soured this visit right at the beginning with piss poor customer service
Negatives:
The building is worn and the room was old and stained. Not what I expect from a Hampton at all
Review
It did it's job, gave me a place to sleep at a fair price after a 16 hour car drive in the rain.
Positives:
Nice breakfast, room and overall facility
Review
Good experience in a pleasant, quiet and clean facility.
Positives:
Tidy
Negatives:
Would have liked an iron
Review
Good
Positives:
The location was excellent right off of I-90. The staff was very courteous and placed me in a very quiet room on the top floor as I requested. There were many guests staying there because of a concert, but my room was very quiet.
Negatives:
The room smelled like stale cigarettes and alcohol. The air conditioner was louder than normal and the exhaust fan didn't work in the bathroom.
Review
Comfortable stay with courteous staff. This Hampton Inn was not up to the usual standards.
Positives:
Nothing u lost my Reservation
Negatives:
Had to pay 45 dollars more than the reservation I did have
Review
Bad
Positives:
Breakfast was the best part of this hotel as the staff here made sure everything was good. Stephanie was helpful even in hard circumstances.
Negatives:
My room had trash by the bed, stains on the sheets, and the worst part is the bathroom was broken (the maintenance man said he couldn't fix it for our stay) the night clerk told me I should be comped since I didn't have a working bathroom and their customer satisfaction guarantee wasn't met, and they were unable to give another room that night. The manager basically said I was lying about all of my experience. It took me 26 days of constant calling and being ignored by the manager, I had to call Chase Hotels Group (corporate -which the phone number is 814-864-5987 when you need it), just to get Nina the manager, to call me back. Do not stay in this hotel. It is horrible, the staff is mostly horrible and the rooms are inadequate. The only staff member I directly had a good conversation with was Stephanie. She was helpful even though Nina her boss is a horrendous woman to talk to IF you get her to call you back. I really think she was ignoring me in hopes she wouldn't have to refund anything.
Review
Do not go here. Stay away!
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