DoubleTree by Hilton Hotel New York City - Chelsea
128 West 29th Street
New York City, NY 10001, US
New York City, NY 10001, US
DoubleTree by Hilton Hotel New York City - Chelsea is pet friendly. Pet fee is USD $50 per stay. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area nearby.
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About This Property
Located 1378 feet from Madison Square Garden, this hotel in the Chelsea section of Manhattan has an on-site restaurant and offers free WiFi. The 28th Street subway station is 1056 feet away. Rooms at DoubleTree by Hilton Hotel New York City - Chelsea have a flat-screen TV with cable channels, a work desk and a private bathroom with free toiletries. Doubletree Hotel New York City - Chelsea features a fitness center and a business center. A concierge service is also available. Chelton's Bar and Grille, the on-site restaurant, serves American cuisine for breakfast, lunch and dinner. After dinner, guests can enjoy a cocktail in the lounge or relax in their room and order room service. Bryant Park is 0.6 mi from the Chelsea DoubleTree by Hilton. Times Square is 0.7 mi away. The Highline Park is 1 mi from the hotel.
Room Types
2 Double Bed Non-Smoking (refundable)
![2 Double Bed Non-Smoking](https://q-xx.bstatic.com/xdata/images/hotel/max500/490862580.jpg?k=de7c27ee5e3ef43ed50a5e06efd0afd75005ae088262cd2fb2247ed169ac6e32&o=)
2 Double Empire State View Non-Smoking (refundable)
![2 Double Empire State View Non-Smoking](https://q-xx.bstatic.com/xdata/images/hotel/max500/490862580.jpg?k=de7c27ee5e3ef43ed50a5e06efd0afd75005ae088262cd2fb2247ed169ac6e32&o=)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Alternative Meal Arrangement
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Shuttle Service (charges May Apply)
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Ticket Services
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location near Times Square though busy location
Negatives:
They have just 2 elevators for 25 floors shared with cleaning staff. 1 broke down several times in my 6 night stay, the fire brigade had to come to set people free after 45 mins, another it was 15 minutes.
The breakfast is horrible, not Hilton standard at all, if you want an omelette- you have to pay more
No other food service provided on site after breakfast and vending machine.
The room was clean though and usual Hilton standard bed and sheets
Review
Will not be back there
Review
Disappointing
Review
Good
Review
Very good
Positives:
Great location, there is a courtyard, in the morning you can take coffee with you (but it is not very tasty). You can leave your suitcases until check-in. Great view from the window. Cleaning and change of towels every day.
Negatives:
When I checked in, there was someone else's hair on my bed and it was rumpled, I had to ask for a change of bed linen! No toothbrushes or toothpaste. Only 1 elevator worked, the second one was broken and this was a problem, because of the large number of residents it was not always possible to fit in it. Not all of the staff were friendly. They do not congratulate on your birthday. Breakfast is very limited in choice, no vegetables.
Review
Normal for its price
Review
Very good
Review
Exceptional
Positives:
Excellent service. Great location in Chelsea
Negatives:
I found the breakfast too little- most of it was already nearly empty while there was still 30 mins for breakfast. Also the selection was very limited compared to the price that I paid.
In addition, there was no service lift so all the cleaning people needed to use the elevators. This was inconvenient for guests to use the elevators in the mornings
Review
Very good stay. We'll be...
Positives:
Location
Negatives:
From 2 elevator 1 only working long wait
Review
Other than that great hotel
Positives:
Centrally located - walkable to Broadway!
We had 18 packages sent to the hotel which they held for us.
Negatives:
The elevators take forever to arrive!
Review
Centrally located hotel, helpful staff!
Positives:
Great location, comfortable, clean
Negatives:
Our room was close to the elevator and noise level was a bit too much.
Review
Good
Review
Very good
Positives:
V little. Except for the location.
Negatives:
Small rooms. Unco opertive staff. Zero value for money. Deposit money has not been returned!!!
Review
Please Avoid
Positives:
Good location, convenient for walking to popular tourist sites, such as MSG, the Empire State Building and Times Square.
Well connected public transport links.
Comfortable bed and easy to control air conditioning system.
Negatives:
Staff were nice but seemed to be unaware of what they were actually doing. My friend, who I was travelling with, was charged $60 after full payment and no one could tell her why. The manager seemed to speak in riddles and she was hard to understand. She ended up giving us an explanation to say that we haven’t been charged equally but we will be charged equally soon but she couldn’t say when.
The room was weathered and there were chips in the wall and stains on the bathroom seat. Granted it was not dirty (I brought my own sanitising wipes and nothing came up) but it didn’t feel 4 star, the bathroom struck me more as roadside motel.
The room was cleaned well but simple items like the bar of soap and the toilet paper were not restocked until we specifically requested it to be. We spent an evening using facial tissues as toilet paper.
Review
Well connected but overpriced and...
Positives:
Beautiful beautiful beautiful
Negatives:
Nothing
Review
We enjoy our stay very...
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