Hilton Garden Inn Chelsea
121 West 28th Street
New York City, NY 10001, US
New York City, NY 10001, US
Hilton Garden Inn Chelsea welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Within walking distance of many popular Manhattan attractions, this Chelsea hotel is in the city's flower district and has spacious accommodations, furnished with all the latest technologies. Area attractions, including Madison Square Garden and the Empire State Building, can be found only a short walk from the Hilton Garden Inn New York/Chelsea. The Javits Convention Center as well as Times Square are also nearby. The 100% non-smoking Chelsea Hilton Garden Inn provides guests with a delicious on-site restaurant which serves breakfast. Guests at the hotel can also enjoy free wireless internet access along with in-room microwaves, refrigerators and flat-screen TVs.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Arabic
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Garden
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Italian
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Korean
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location was great
Negatives:
Dirty floors in lobby and elevator. No service elevator for staff. One busy afternoon during check-ins both elevators were occupied by staff with hotel laundry and the other with cleaning carts. Guests had to wait. Our bathroom floor wasn’t swept washed nor was our room vacuumed during the 9 days we were there. We also had to continually ask for towels. There were two of us in the room. When we complained about the poor housekeeping service, we were told that this particular level of Hilton includes floor washing and vacuuming only every 4 days. We were there 9 days so what happened we asked. We never got a satisfactory response. There was also a large flavored water drink bowl in the lobby for guests a nice idea, but half the time it was empty or there were no cups. Poor attention to detail.
Review
Sloppy service with little attention...
Review
Very good
Review
Bad
Positives:
Great location, decent room size.
Negatives:
Room was not ready by 3pm. No slippers.
Review
Good
Review
Superb
Review
Exceptional
Positives:
Excellent location, excellent price, excellent value for money!
Review
Great value stay in central...
Negatives:
Extremely overpriced.
Review
Passable
Review
Very good
Positives:
Comfortable clean good sized room.
Locality close to Penn Station, street has some lovely plant and flower shops
Friendly and helpful staff.
Negatives:
It is quite noisy at night due to the street noise and the aircon noise. Sleeping with earplugs helps.
Review
Good weekend stay in NYC
Positives:
Good location
Negatives:
Front desk service
Review
Comfortable hotel for a one...
Positives:
It was our first time to New York and we found the location really good. Lots of restaurants around, walking distance to town square. Rooms were larger than we expected
Review
Great location and good size...
Positives:
Good Location for Broadway Shows .
Review
Very good
Positives:
the location
Negatives:
the very small, very dark room on the 5th floor
Review
Passable
Review
Good
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