Renaissance New York Chelsea Hotel
112 West 25th Street
New York City, NY 10001, US
New York City, NY 10001, US
Renaissance New York Chelsea Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 45 lbs. **In common areas, pets must be on leash or in carrier.
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About This Property
Renaissance New York Chelsea Hotel features a fitness center, terrace, a restaurant and bar in New York. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The property is close to popular attractions like Madison Square Garden, Macy's and Empire State Building. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. At Renaissance New York Chelsea Hotel all rooms come with bed linen and towels. The accommodation offers a buffet or American breakfast. Guests at Renaissance New York Chelsea Hotel will be able to enjoy activities in and around New York, like cycling. Popular points of interest near the hotel include Penn Station, Flatiron Building and The Highline Park. The nearest airport is LaGuardia Airport, 8.1 miles from Renaissance New York Chelsea Hotel.
Room Types
City View King, Guest room, 1 King, City view (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Entrance To Swimming Pool
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Air Conditioning In Public Area
- Audible Alarm
- Balcony/terrace
- Bar
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenware
- Laundry Services
- Main Entrance
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Self-operating Lift To Hotel Swimming Pools
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Superb
Review
Good
Positives:
Breakfast was a bit of a disappointment with limited options and bland in taste. Put us off actually dining there at night.
Negatives:
Breakfast would have been better with a menu and being able to order from a variety of options. Pastries appeared to be old and tough to eat.
Review
The staff at reception, the...
Review
Exceptional
Review
Exceptional
Positives:
Staff on the front desk were very polite and were very willing to help out with any issues. The bed was really comfortable and the room decorated nicely, with the bathroom being a highlight. Nice spacious shower and a very clean room overall. We particularly like the outside seating area, and it's a good looking hotel from the kerbside.
Negatives:
Air conditioning in the room was not working correctly. For three nights the AC control panel said the room temperature was between 26.5 & 28 degrees celsius. Reported this to the front desk after the second night who sent someone out to fix this, but it was to no avail. It was a warm week of the year, with 30 plus degrees outside which made for an extremely warm room. The room itself is small and made for difficulties when looking to store x2 large cases and not an awful lot of clothing storage in the room.
Review
Nice but hot.
Positives:
It was a good sized room for NYC and the bed was comfortable
Negatives:
I would strongly advise against staying at this hotel due to the terrible customer service and poor treatment we experienced.
We reserved a room for three nights on June 2nd, and upon our arrival to check in on July 19th at 8:00 PM, the receptionist informed us that our reservation had been cancelled at 5:00 PM due to a declined card. This statement then changed to the cancellation occurring at 7:00 PM. This was puzzling since we had been using this card without any issues throughout our trip. We had just landed in NYC after a long flight, and without a room. When we asked if we could use another card to complete the booking, we were told that no rooms were available.
Further questioning revealed that our booking had been cancelled just 10 minutes before our arrival by booking.com, but we received no notification, and the booking still appeared fine on the app. This situation seemed suspicious, especially since our room was cancelled shortly before our arrival and there were no available rooms. It became clear that the hotel likely cancelled our reservation, probably assuming we wouldn't show up, and then sold the room to another guest without contacting us to confirm our stay.
Finding a last-minute hotel room for three people in New York City without breaking the bank seemed impossible. The receptionist's suggestion to try a nearby Hilton was not helpful. Surprisingly, a different staff member informed us that a room had become available for that night. We were told we could book it immediately and then arrange a longer stay the next day, even staying in the same room. This sudden availability was baffling.
The next day went smoothly until our final night when our key cards stopped working. We were told that the payment had been declined again and were refused the option to change the payment card. At 1:00 AM, we were denied access to our room, which contained all our belongings.
Review
This was an absolutely awful...
Positives:
Clean, a lot food options near by, friendly staff.
Negatives:
No refrigerator in room.
Review
Exceptional
Positives:
Location was fantastic and the staff were so helpful friendly and professional.
Very quiet for Manhatten and rooms were very well sized again for New York. Aveda toiletries which was a nice luxury.
Negatives:
So nice to have water on hand in the lobby but just a little disappointed with the quantity of plastic bottles.
Review
Superb
Positives:
Shower was nice.
Negatives:
No fridge in the room, no fan in the bathroom. Found it very humid, stale air. Beds too small for two people. Pictures show there is a pool but it’s not for guests. Found that out after we arrived. Didn’t know about the club on the highest floor. Lots of people coming to party.
Review
Ok first time visit but...
Review
Very good
Positives:
Friendly and polite staff. Beautiful decor. Clean. Attentive and respectful cleaning staff. Great location.
Negatives:
No TV at bar. Outdoor patio/courtyard not in use. No TV in outdoor area connected to watch any sporting events (even though there was a TV w/Roku on a table...it was not connected). Unable to view the rooftop before 5 pm because it was full due to the pool.
Review
Comfortable Stay
Review
Very good
Positives:
fantastic location
Negatives:
The heat of America ;-)
Review
A very special mention to...
Positives:
Everithing, except the beds; they were to small for two adults.
Negatives:
The beds were too small.
Review
Charming and pleasent hotel
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