Hotel Hayden

127 West 28th Street
New York City, NY 10001, US
6.9 Rating | 4-Star Hotel |
Hotel Hayden welcomes four-legged guests at their pet-friendly accommodation. The pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area nearby.
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Amenities

About This Property

Hotel Hayden is set in the Chelsea district in New York, 1585 feet from Madison Square Garden and 2113 feet from Macy's. Guests can enjoy the on-site restaurant. A flat-screen TV with cable channels, as well as an iPod docking station are offered. Certain units feature a seating area where you can relax. Every room is equipped with a private bathroom. For your comfort, you will find bathrobes and free toiletries. Hotel Hayden features free WiFi . You will find a 24-hour front desk at the property. Empire State Building and Flatiron Building are 2641 feet away. The nearest airport is LaGuardia Airport, 9.5 mi from Hotel Hayden. The resort fee includes the following: • Complimentary WiFi in sleeping rooms and public spaces • 24 Hours onsite fitness center • Continental breakfast served daily

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Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • Access To Health Care Professionals
  • Air Conditioning In Public Area
  • Allergy-free Rooms Available
  • Babysitting/Child Services
  • Bar
  • CCTV Security In Common Areas
  • Car Rental Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee Shop
  • Concierge Services
  • Contactless Check-in/out
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Wi-Fi
  • French
  • Garden
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Individually-wrapped Food Options
  • Invoices
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Library
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Private Check-in/check-out
  • Professional Cleaning Services
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Restaurant(s)
  • Room Service
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Ticket Services
  • Tour Services
  • Valet Parking (charges May Apply)
  • Wheelchair Accessible

Recent Reviews

Christine solo traveller May 4, 2024
Positives: The room and bathroom are very spacious for New York standards. Subway and other train stations are close by and easily accessible. The neighbourhood and surroundings feel fairly safe. I appreciate the included breakfast. Staff were friendly and helpful.
Negatives: Facilities are basic and on the older side.
Review
Very good
Charlese with friends May 4, 2024
Review
Superb
David young couple May 4, 2024
Positives: Great location in a very safe area. Close to the subway and many sights. The staff is very kind. Possibility of luggage storage, which is very useful.
Negatives: Horrible WiFi, at certain times not working at all. The room got too hot even with AC on.
Review
Good
M review category business travellers May 3, 2024
Positives: Dirty floors, walls scuffed up, light in bathroom not working, broken corner of mirror in bathroom could have scratched someone, shower did not adjust to hand held option, uncomfortable mattress, malfunctioning thermostat. I liked the robe and slippers, but the rundown condition of everything else was disappointing.
Review
Poor
Giovanni young couple May 1, 2024
Positives: Staff was really nice and helpful. After we checked out they offered to store out luggage. Very nice will stay again!
Negatives: The bed it felt like it had a sinkhole
Review
Superb
Sergio young couple April 29, 2024
Review
Pleasant
Wilson family with young children April 29, 2024
Positives: convenient located
Negatives: pillow too soft. Some difficult to handle the hot water in the shower
Review
pleasant stay
Yogesh family with young children April 29, 2024
Positives: The hotel was in a good location and staff were friendly and accommodating.
Negatives: The smell of marijuana as soon as you step out the hotel, not the hotels fault. Also the room was not very clean and th
Review
Good
Barry solo traveller April 28, 2024
Positives: Good firm bed. Pillows were too soft, but bed was so comfortable that it overcame the pillows. Location is perfectly convenient to the #1 train. The Flower District is a wonderful neighborhood. Room was quite large for a NYC room at the price, quite surprising. Shower was hot & powerful, but the structure of the shower cabinet is terrible. It's difficult to shower without wetting the floor despite a towel down. Lots of unexpected supplies in the bathroom: dental kit, shaving kit, etc. Excellent breakfast: many choices and delicious. Lighting in breakfast room is terrible. It looks like disco lighting. People want to see what they are eating and who they are eating with. Staff was helpful, friendly, and informative. We have stayed on W. 28th St before, and will definitely return to this hotel. Cleaning staff was excellent.
Negatives: See above: pillows, shower structure, breakfast room lighting. The room was surprisingly nice, and I was surprised because the lobby is a little shabby. So the room was a real pleasure because it was not run down at all.
Review
Will return. Thank you very...
Anna young couple April 28, 2024
Positives: Good location
Negatives: Staff tried to add almost $500 in facility fees that were NOT disclosed at check in or booking. Management insisted this was correct and only corrected the mistake after we got booking involved. They were rude and said it was our fault, even though we confirmed our total cost multiple times with the hotel before our visit and at check in. They did not show any interest in correcting their mistake until we got booking involved. I would understand if this was a one off mistake, however they have attempted this with multiple customers based on their previous reviews and have clearly made no effort to correct this issue.
Review
Staff and management were rude...
Olha review category business travellers April 27, 2024
Review
Superb
Shachar family with young children April 27, 2024
Positives: The hotel was in a good location. The breakfast bartender was nice and smiley.
Negatives: Really disappointed with this booking. Normally, everything goes smooth, but this time was different. Had issues like a bloodstained blanket and missing housekeeping (had only 2 out of 5 room cleaning), hotel facilities were super cheap (small gym, "meeting room" is basically an old PC), air conditioner was not working at all. Didn't even mention the fact that it was rediculously expensive. I thought the booking site would help sort this out, but they just told me to deal with the hotel directly.
Review
Disappointing, you can find much...
Byrd family with young children April 27, 2024
Positives: The room was mostly clean. There was a bathrobe and slippers provided. A small continental breakfast was provided with a dining room. There was a small gym area that provided enough equipment to get a workout in. We had a refrigerator and safe in the room, which was really nice. The staff was attentive and responded quickly to any issues we had. They were very nice and accommodating. I will definitely stay there again! Hopefully, when the rooftop bar has reopened.
Negatives: When we first checked in, it was sweltering in the room. When we let the front know, they quickly fixed the thermostat. The bathroom smelled of urine when we checked in, but once we had housekeeping reclean the bathroom, it was fine. The bed was VERY FIRM. When we woke up in the morning, we felt sore with stiff backs and hips. There is a rooftop area, but it was closed for renovations. The hotel had one ice machine at the lower level. One thing that was a little weird is that the shower does not have a closing door or curtain, so water splashed onto the floor, and we had to use towels to get the water up.
Review
Good
John young couple April 27, 2024
Review
Very good
Gaber solo traveller April 26, 2024
Review
Superb
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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