Candlewood Suites Syracuse-Airport an IHG Hotel
5414 South Bay Road
North Syracuse, NY 13212, US
North Syracuse, NY 13212, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Located in North Syracuse, 3.9 miles from NBT Bank Stadium, Candlewood Suites Syracuse-Airport, an IHG Hotel provides accommodations with a fitness center, private parking, a shared lounge and barbecue facilities. This 2-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchenette, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All rooms will provide guests with a fridge. Destiny USA is 4.2 miles from Candlewood Suites Syracuse-Airport, an IHG Hotel, while Syracuse Regional Transportation Center is 4.6 miles away. Syracuse Hancock International Airport is 1.2 miles from the property.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite (refundable)
1 Queen Bed Studio Suite (refundable)
1 Queen 1 Bedroom Suite Mobility Accessible Tub (refundable)
1 Queen Bed One Bedroom Suite (refundable)
2 Double Beds Studio Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Board Games/puzzles
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Coffee House On Site
- Designated Smoking Area
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Property Is Cleaned By Professional Cleaning Companies
- Safety Deposit Box
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Visual Aids: Braille
- Wheelchair Accessible
Recent Reviews
Positives:
Close to the airport
Negatives:
Handicap parking was very limited
Review
It was a slow roll...
Review
Pleasant
Review
Passable
Review
Exceptional
Positives:
Conv
Review
Very good
Positives:
Location
Negatives:
Old, tired and used up. Out dated.
Review
Never again
Review
Exceptional
Review
Exceptional
Positives:
Location and price!
Negatives:
Nothing, fit my needs perfectly.
Review
Great value!
Positives:
Location to airport
Negatives:
It was extremely beat up - smelled - dirty
Review
Dirty - beat up
Positives:
The convenience when it comes to location..
Negatives:
The water pressure in the shower
The sticky floors
The musty smell
The stale air
The burnt counter top
Holes in the walls
The leading under the kitchen sink
Which makes it look like mold
The sensor lights didn't work
You have to turn them on yourself
Review
Convenience didn't always equal what...
Review
Exceptional
Positives:
Did not have breakfast
Negatives:
No arrangement to get taxi services. Also I asked for wake up call in the early morning. No body called.
Review
Good
Positives:
Nothing!!! 10/12/24 I reserved this dog friendly room for my twins as we live two hours away from Upstate Medical. I found out I was having emergency surgery and they needed room to stay. They had dog with them at check in but never charged fee until check out. What really infuriated me was fact that the clerk refused to check my twins in. They had a copy of reservation with them on their phone and my debit card!!! Why in world would this clerk be so rude to them. I called from my hospital bed and he finally let them in! He needs to be fired in my opinion.
Negatives:
The registration clerk! He is the first impression of the whole place and was rude and obnoxious!
Review
Horrible to the millionth degree!...
Positives:
Nothing
Negatives:
The tv was old they had no option to rent movies. The whole room was outdated. Chair was fading an ripping. The bathtub was dirty
Review
Never again
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