Candlewood Suites Syracuse-Airport
5414 South Bay Road (Town Of Salina)
Syracuse, NY 13212, US
Syracuse, NY 13212, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- BBQ Facilities
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Snack Bar
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Wake Up Call
- Washing Machine
- Wheelchair Accessible
Recent Reviews
Review
Perfect
Review
Exceptional
Positives:
The website said this hotel offered shuttle service to the airport. It is called Candlewood Suites Syracuse Airport.
There was no shuttle service available, but I wasn’t told this until after I had checked in. Staff made no suggestions for how I was to get to the airport except to say, “There are taxis in town.”
I cancelled the room and walked across the lot to the neighboring hotel.
Review
Poor
Positives:
The website said this hotel offered shuttle service to the airport. It is called Candlewood Suites Syracuse Airport. There was no shuttle service available, but I wasnt told this until after I had checked in. Staff made no suggestions for how I was to get to the airport except to say, There are taxis in town. I cancelled the room and walked across the lot to the neighboring hotel.
Review
Poor
Positives:
Nothing
Negatives:
I hated that they charged me 181 dollars more then what hey were supposed to and when I contacted them to fix this issue they kept hanging up on me and telling me a manager would have to fix this and never got back to me
Review
Poor
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