Sonesta White Plains Downtown
66 Hale Avenue
White Plains, NY 10601, US
White Plains, NY 10601, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Featuring a restaurant, bar and an indoor pool, this hotel is located next to Westchester Mall. Free shuttle service is provided to Westchester County Airport. The elegantly decorated rooms of the Sonesta White Plains Downtown offer large windows and dark wood furniture. Wi-Fi, a cable TV and an in-room coffee maker are also available. Whisk serves American cuisine in a casual atmosphere. A cocktail lounge is open each evening. Guests of the Sonesta White Plains Downtown are welcome to enjoy the windowed indoor pool facility and on-site fitness center. A gift shop and business center are also open. The Sonesta White Plains Downtown Hotel is less than 5 miles from the Neuberger Museum of Art and less than 13 miles from Empire City Casino.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Wi-Fi
- French
- German
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Italian
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Portuguese
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Thai
- Toiletries Provided
- Vending Machine
- Video Game Console
- Wheelchair Accessible
Recent Reviews
Positives:
The location was wonderful. I came for my daughter graduation for medical school. Everything was good. The stuff was good.
Review
Wonderful Plase
Review
Very good
Positives:
Room was recently renovated on the 12th floor. We paid $30 a night extra for this. It was worth it. Housekeeping was excellent. Every staff member that we came in contact was friendly and helpful.
Negatives:
The parking garage needs some attention. The elevator areas are filthy. Not just dirty, but filthy. Took away all the classiness of the hotel.
I fixed the refrigerator. It was freezing our drinks. I turned the dial down.
Review
We loved our room. All...
Positives:
The staff was kind, the property was very nice, everything looked nice, was well done etc. The rooms were very clean, the beds comfortable, the shower was a little confusing to get the shower started actually, but we did end up figuring it out!
Negatives:
The only real complaint was the view from our room was of a large pit where another building had been demolished. However I don't really blame Sonesta for this, they cannot really control these sorts of things, so I am not really "marking them down" so to speak.
Review
Comfrotable and refreshing after a...
Positives:
Room was good, don`t have any problems,
Negatives:
Hotel is definitely overpriced . Breakfast wasn`t included.
Also, I wanted to book for 2 nights but had rent the room in another hotel, because Sonesta rooms were all sold out.
Review
Good
Negatives:
They should clean the room and remake the bed every day unless customer specifically says not to.
Review
Pleasant
Review
Disappointing
Positives:
The room was nice and spacious. The shower had a rainfall shower head which was a nice touch.
Negatives:
Breakfast wasn’t included which kind of stinks. You also have to pay a fee to park your car in the parking garage.
Review
It worked for what we...
Positives:
They gave me one of the renovated rooms and it was really nice. The room was spacious and very clean. The bed was comfortable.
Review
Superb
Positives:
The hotel is really close to the bike and running paths.
Negatives:
The garage is really tight.
Review
Superb
Positives:
Service
Review
Excellent service
Positives:
I liked the bed,the shower, l liked the heating/cooling system and l liked we had an ironing board and iron
Negatives:
I didn't like the wallpaper in the room,the edges were lifting, re wallpaper or stick down the edges.
I have been staying in hotels around the world since 1987 and several hotels in the USA never seen this before not good. Lastly there was a round mirror in the room which had rust in the glass or was this a feature and not a real mirror.
Review
Good but should do better
Positives:
I have thoroughly enjoyed my stay at the Sonesta in White Plains. I took my mother for a Mother's Day getaway weekend and we got the opportunity to stay at the recently renovated rooms... it did not disappoint. Thank you Mohammed for the top notch customer service! Additionally, thank you for the complimentary late check-out time :)
Negatives:
The construction going on above us was bit of nuisance but otherwise it was okay.
Review
I am glad that the...
Review
Very good
Review
Exceptional
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