Hyatt House Charlotte Center City

Cancellation Policy

Good news! Before Thursday, May 9th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Thursday, May 9th, 2024 at midnight and Saturday, May 11th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Saturday, May 11th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 11, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,796.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Pets are allowed for an additional charge of USD 75 up to 6 nights and an additional USD 100 for stay up to 7 - 30 nights. Kindly contact the property for more information. br/ Property Valet parking is USD 30 overnight. br/ In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas. br/ In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.