Extended Stay America Suites - Cleveland - Brooklyn
10300 Cascade Crossing
Brooklyn, OH 44144, US
Brooklyn, OH 44144, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Cleveland - Brooklyn is located in Brooklyn and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Cleveland is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the American Greetings, the Cleveland Metroparks Zoo and the IX Center.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Blackout Curtains
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Room Towels Provided
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Front desk attendant was really nice and had great customer service skills
Negatives:
The elevator was a little creepy. Sounds like its broken lol
Positives:
It was clean. Thank you!
Negatives:
The receptionists was irritated and telling other guests that she didnt want to take of some Spanish people. If you get irritated like that so fast well youre in the wrong place maam cause youre supposed be polite and welcoming topeople nomatter what.
Positives:
Clean room. Decent bed. Good location.
Negatives:
Desk clerk wasn't very personable. The phone didn't work in our room. The carpet is in bad shape. The key pads wouldn't work on the doors on the outside and no one told us, that's poor management. In the morning the fire alarm kept going off. Terrible.
Review
This guest did not leave comments about this hotel.
Negatives:
Staff is rude and unprofessional. My room that I was occupied in for 3 days was booked out to someone else. Had to leave and get another room which took over an hour on the phone to find a comparable room. I was satified with the change of hotels however.
Positives:
It was by family
Negatives:
This experience was horrible. No key card for rooms had to be escorted to room each entry. Last night could not leave cause they lost all access. Staff had attitude each time they had to let me back in. Bed was damaged was told try to fix myself.
Positives:
Nothing ! Getting the hell out as soon as I could. This hotel makes Section 8 Housing look like the Four Seasons
Negatives:
The whole Hotel smells Opened the windows to air out my room. Didn't help Went to Aldi's & purchased Air freshner for my room Was unaware that the room didn't have a hair dryer. People seem to actually live there full-time Never again!
Positives:
Nothing,The room smelled like tobacco when I checked in.Had to open the windows,athe hallway was very filthy,No breakfast apparently it was finished early.Overall the hotel appears to dated and up kept property...I will never stay there again
Negatives:
Also the elevator was extremely noisy as it was probably experiencing some kind of mechanical issues.
Positives:
I would have liked the fact that the rooms had a fridge and stove.
Negatives:
I had a reservation and when I went there to check in. They said they were sold out. The front desk said someone was supposed to call me and let me know, but I never received a call. I had to cancel and get a refund. I am dissapointed in the service.
Positives:
Price
Negatives:
Beds could be bigger
Positives:
Nothing!!!!! I was told I would receive my money back because I was checked into two dirty rooms and the 3rd room TV or refrigerator worked.
Negatives:
Nothing I was told I would receive my money back because I was checked into two dirty rooms and the 3rd room TV or refrigerator worked.
Positives:
Did see pass the parking lot and lobby so cant judge rooms
Negatives:
The lobby was not clean. The entryway was very poorly lit. The clerk was very very rude.
Review
Well I booked and pay via booking.com but when I got there was rudely told they did not have any rooms. Tried to show
Positives:
Nothing
Negatives:
Reservation made, no room provided at arrival
Review
Awful
Positives:
Everything! Very nice service very clean room and hotel.
Negatives:
Nope
Review
Poor
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