Extended Stay America Suites - Cleveland - Brooklyn
10300 Cascade Crossing
Brooklyn, OH 44144, US
Brooklyn, OH 44144, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Cleveland - Brooklyn is located in Brooklyn and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Cleveland is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the American Greetings, the Cleveland Metroparks Zoo and the IX Center.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Blackout Curtains
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Room Towels Provided
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing booked came in and there was no room I need a refund
Negatives:
I need a refund didn’t stay there and haven’t gotten a refund
Review
Please send me my refund
Review
Passable
Review
Superb
Positives:
N/A
Negatives:
They were overbooked and did not honor my reservation. Now there is a pending transaction for payment, and we didn't even stay there. Booking was canceled.
Review
Bad
Positives:
Location good. Front desk man friendly.
Negatives:
Breakfast was ridiculous. A granola bar and prepackaged muffin is NOT what I call breakfast. A wrapped breakfast sandwich that can be microwaved in the room and a little bottle of juice would have been nice.
Had a handicapped room, but it would have been nice if it had been close to the elevator instead of a long way down the hall.
The key card didn’t work well.
The refrigerator made occasional bangs that were loud enough to wake us up.
Also, several of the lamps didn’t work.
Review
Disappointing and glad it was...
Review
Disappointing
Positives:
Clean fresh towels
Negatives:
Bed slide a bit
Review
Pleasant
Positives:
The room was clean
Negatives:
The"breakfast" was a joke! A few prewrapped, not fresh muffins and coffee. The room did not fit the description of the room I booked online. The staff were unorganized
Review
This hotel goes on the...
Positives:
nothing
Negatives:
the employee were rude and no customer service was shown and welcoming
Review
poor service and not worth...
Review
Very good
Positives:
Perfect location for the event I attended. Also close to Sam’s Club (for gas) and Walmart for items I needed
Negatives:
No hair dryer or hair conditioner
Review
Served my needs for the...
Positives:
Location
Negatives:
Everything about hotel
Review
Place was very dirty
Review
Pleasant
Positives:
The room was clean and the staff was friendly and helpful,
Negatives:
The elevator was a bit sketchy, maybe a little work to make feel at safer and the microwave in our room did not work, minor inconvenience for a one night stay, a longer stay and this may have become a negative. Room 311
Review
Comfortable, friendly, helpful and clean
Positives:
I was so pleased with the room!! Such a lot more than I expected for the reasonable rate that we paid. CHRISTIAN was SUPER AWESOME about making sure that all my special needs were catered to. (I am just recently handicapped and am still adjusting to my “new normal” when it comes to the mobility of my every day life.)
Negatives:
There were several people that were checking in at the same time as us, and the employee from the previous shift had apparently gone home and not set the next clerk up for success. She did the best she could despite being incredibly upset.
Review
Came for a concert up...
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