Sonesta ES Suites Cincinnati - Sharonville West
11689 Chester Road
Cincinnati, OH 45246, US
Cincinnati, OH 45246, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Just 20 minutes’ drive from the Cincinnati Zoo and Botanical Gardens, this hotel offers an outdoor pool and spacious accommodations with a fireplace and kitchen. An evening reception is offered one night per week. A prepackaged breakfast is provided. Breakfast items include a muffin or Danish, granola bar, whole piece of fruit and a bottle of water. A coffee station is also available in the morning. Guests have free access to Sonesta ES Suites Cincinnati - Sharonville West's fitness center and outdoor pool. Laundry facilities and a 24-hour market stocked with sandwiches and beverages are also available. All rooms feature a fully equipped kitchen with a dining area. HD Cable TV, ironing facilities and a pull-out sofa bed are also in each room. In-room Wi-Fi access is free. The hotel is just 1.5 mi from the Tri-County Shopping Center and 3.5 miles from IKEA West Chester. Kings Island Amusement Park is 14 mi from Sonesta ES Suites Cincinnati - Sharonville West.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite - King (non-refundable)
Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower) (non-refundable)
Studio Suite - King (refundable)
Two Bedroom Loft Suite - 1K 2D - Fireplace (non-refundable)
Two Bedroom Loft Suite - 1K 2D - Fireplace (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- English
- Express Check-In/Check-Out
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Tennis Court & Equipment
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing.
Negatives:
The hotel was infested with bed bugs. The hotel did not have any other rooms to give me. Your company failed to assist me in refunding my money so i can stay elsewhere. I was hung up on by the representatives when that asked me to hold. One rep said they were calling the front desk when I was there, and the phone did not ring. There were other guest canceling rooms at the same time. The hotel approved my refund, and I still have not received my money back or no response or apology. I'm taking my complaint to the better business bureau and social media at this point. 412-773-4013
Photos below and more from 3 different rooms.
Review
Beyond Dissatisfied
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Passable
Review
Exceptional
Review
Very good
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Disappointing
Review
Very good
Positives:
Location
Negatives:
Linens are a hit or miss on this place. Also dishes were not clean. No worries that’s an easy fix.
Review
Location is great, and quit....
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Very good
Review
Superb
Positives:
The privacy and rooms had everything I needed.
Negatives:
The parties and loud people on the weekends
Review
Passable
Review
Good
Positives:
Nice roomy apartments, clean , decent breakfast
Negatives:
All good
Review
It’s like an apartment for...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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