Hilton Garden Inn Cleveland Downtown

1100 Carnegie Avenue
Cleveland, OH 44115, US

6.9 Rating | 3-Star Hotel |

Hilton Garden Inn Cleveland Downtown welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.

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About This Property

Directly across from Progressive Field, home of the Cleveland Guardians. this hotel is located in the heart of Cleveland and features an indoor pool and WiFi. Each room is equipped with a flat-screen TV, desk, microwave and refrigerator. Guests can also benefit from the coffee maker and ironing facilities found in every room. The hotel features an on-site restaurant, lounge and convenience store. Guests can enjoy the on-site fitness center and free city shuttle service. The Hilton Garden Inn Cleveland Downtown is only moments from popular sites, including the Rock and Roll Hall of Fame. The Cleveland Opera, the Cleveland Museum of Art and many shopping centers are also nearby.

Room Types

2 Queen Beds (refundable)

2 Queen Beds - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$151.68

nightly

$1,087.56 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Saturday, Nov 9th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Saturday, Nov 9th, 2024 at midnight and Wednesday, Nov 13th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Wednesday, Nov 13th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 13, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,087.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

2 Queen Beds 1 Bedroom Suite (refundable)

2 Queen Beds 1 Bedroom Suite - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$222.68

nightly

$1,596.60 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,596.60 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

2 Queen Suite Hearing Accessible Tub (refundable)

2 Queen Suite Hearing Accessible Tub - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$222.68

nightly

$1,596.60 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,596.60 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Air Conditioning
Air Conditioning In Public Area
Alcoholic Beverages Available
Bar
Blackout Curtains
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fireplace
First Aid Kit Available
Fitness Center
Free Internet Access
Free Internet Available
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hot Tub/Whirlpool
Indoor Pool
Invoices
Ironing Amenities
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Refrigerator
Restaurant(s)
Room Towels Provided
Safety Deposit Box
Separate Shower/bathtub
Smoke Alarms
Sofa
Spanish
TV & Movies/Shows
Taxi Service
Telephone
Toiletries Provided
Video Game Console
Wheelchair Accessible

Recent Reviews

Ken with friends November 5, 2024

Review

Charge extra for parking, charge...

Richard family with young children November 2, 2024

Review

Good

Jennifer with friends October 31, 2024

Review

Exceptional

John with friends October 29, 2024

Review

Superb

William young couple October 28, 2024

Positives: looked nice by the indian s stadium

Negatives: the bathroom tub had mold where they used wrong caulking they painted the with not the right bathtub paint so the rust looked bad and dirty wife didn’t take a bath like she wanted to

Review

over well good needs the...

Brittney family with young children October 28, 2024

Positives: Had indoor pool

Negatives: No free breakfast. Buffet was an additional charge. Not enough staff available

Review

Found more value for price...

Kevin family with young children October 17, 2024

Positives: The room was just what we needed, no more no less. In all honesty we slept thru breakfast So guess the beds were that comfortable, lol . What I really liked is the hotel was in walking distance to everything we did over our stay the Rock& Roll Hall of Fame, Dinner and a local Ghost Tour

Review

it was just what we...

Karrie family with young children October 17, 2024

Review

Exceptional

Alec young couple September 30, 2024

Positives: Nice staff, good location

Negatives: The hotel wasn’t ready in time. The room I ended up getting had sticky counters, stains on lamp shades, food on the floor.

Review

Nice spot and staff but...

Jacqueline young couple September 29, 2024

Positives: N/a

Negatives: When we got to the hotel it was 630. Our check in time was at 3. So our room should have been ready at 3 pm. We get to the hotel at 630 and our room was not ready. We had a rehearsal dinner to be at at 730. We still had to get ready for this dinner. We ended up having to get ready in the bathroom. I was very disappointed. We paid $250 for this stay and had to get ready for a rehearsal dinner in a public bathroom because when we arrived 3.5 hours after our room should have been ready it wasn’t. I’m very disappointed.

Review

Should be offering a refunded....

Jennifer family with young children September 27, 2024

Negatives: Room wasn't cleaned during our stay and there were a number of bugs in the room which meant we suffered a number of bites. Was a pet in the room before?

Review

Not overly good or bad

Lori review category business travellers September 21, 2024

Positives: The only positives I had were that the coffee pot worked and the room was clean.

Negatives: It was dingy, tired, old, and I was double charged (my debit) at the hotel restaurant. The staff all acted like they didn't have time for questions or complaints. It's the worst Hilton stay that I have ever had. I'm ashamed to say that I'm a Hilton Honors member.

Review

Worst Hilton stay

Susan young couple September 19, 2024

Positives: Location to I 90

Negatives: No amenities, had to join Hilton Honors to get WiFi. No spare toilet paper in the room. No hand towels. Long wait to be seated at expensive Breakfast buffet and $20 a day to park!

Review

Over priced

Cynthia young couple September 16, 2024

Negatives: 1 hour wait to check in it took 8 hours to get toilet paper amd fresh towels. Staff would not send someone to collect garbage.

Review

Bare minumim

Michael young couple September 16, 2024

Positives: Location to the ball field.

Negatives: Did not like having to pay for parking with the price of the room per night. There was a problem with a customer service lady at check in can not remember her name.

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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