Metropolitan at The 9 Autograph Collection by Marriott
2017 East 9th Street
Cleveland, OH 44115, US
Cleveland, OH 44115, US
Metropolitan at The 9 Autograph Collection by Marriott welcomes pets at their pet-friendly accommodation. Pet fee USD 100 per accommodation, per stay plus USD 100 onetime cleaning fee.
Reserve a room
About This Property
Located in Central Cleveland, just 4 minutes’ walk from Progressive Field and Rocket Mortgage FieldHouse , this hotel features an on-site restaurants and a fitness center. Free WiFi access is available. Flat-screen cable TV. in all guestrooms at Metropolitan at the 9, Autograph Collection. There is a hairdryer and free toiletries as well. The Metropolitan at the 9 has many on-site restaurants. Guests can choose between The Centro Italian Steakhouse at Adega, American cuisine and entertainment at Alex Theater, rooftop cocktails at The Garden of Eden. At the Cleveland Metropolitan you will find a 24-hour front desk and an indoor dog park. Guests can enjoy the on-site bar and concierge services. The Cleveland Convention Center is 1969 feet from the hotel. Cleveland Hopkins International Airport is 11 mi away.
Room Types
Guest room, 1 King (refundable)
Suite, 1 Queen (refundable)
Suite, 2 Queen, Sofa bed (refundable)
Suite, 1 King, Sofa bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Car Rental Available
- Cleaning Products Available
- Closed-caption TV
- Concierge Services
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fitness Center
- Flashing Door Knocker Available
- Free Wi-Fi
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Taxi Service
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Bad
Positives:
Room/ location/rooftop bar
Negatives:
Service could have been a lot better for the price. Ignored by bar staff, keys for elevator didn’t work 2x before I asked if employee could show me if I’m doing something wrong, check in employee was supposed to run up a new key to my room, didn’t come bc he forgot…
Review
Very good
Review
Superb
Positives:
The room was clean
Negatives:
We requested early checkin because we were part of a wedding block and were unable to checkin until AFTER the wedding dinner around 7pm. The grooms family didn’t have a room either and all had to get ready in his room. I had to get ready in their locker rooms.
Review
Chaotic
Review
Superb
Positives:
Very nice clean and modern close to everything. Staff helpful
Negatives:
We had to pay again even though we had paid on booking.com for our room plus incidental then told could take 7-10 days to be refunded.
Review
Clean and modern
Positives:
Only the food was good
Negatives:
The location, sheets & pillow cases was dirty
Review
Pleasant
Positives:
The bed was very comfortable.
Negatives:
The whole room just needs to be revamped.
Very Dreary looking in the room. Odor.
Review
Stay away from the 10th...
Review
Passable
Review
Good
Review
Superb
Positives:
Staff was very accommodating and prompt when we needed to change rooms due to cleanliness.
Negatives:
We stayed in a queen suite that we paid a lot of money for and it was filthy!!!! The next day we asked for it to be cleaned while we were out and it was not. I asked to be moved to another room and the staff immediately moved us to another room. It was fine but I am surprised for such an upscale hotel that it was not cleaner. Needs a deep clean.
Review
Passable
Positives:
location was convenient.
Negatives:
miserable view, tacky decor, room cleaning did not restock tissues, toilet paper, or coffee, mattress was very uncomfortable, not enough towels.
Review
mediocre service and tacky decor...
Review
Superb
Positives:
Room was spacious as to be expected for a king’s suite.
Nice shower and bathtub.
Negatives:
We had been looking into several hotels and decided on the Metropolitan for a nice weekend after a very long travel, to combine work and leisure. Unfortunately the hotel was very disappointing.
The suite was noisy, something was dripping in the bathroom all the time. The room was next to the rooftop on the adjacent building with some noisy equipment on the roof.
But what was really disappointing was the service.
You would think when you booked a 5 * hotel that coast 5-600$ per night that there would be decent service.
We had a long day, came back to the hotel at 5 pm to find the room not clean, no new towel or amenities.
I called the reception and was told the would fix this. Noone came and at 6 pm, I called again and was told housekeeping was gone for the day. I then asked for clean towels and was told they would bring some. It didn’t arrive. I had to call for the 4 th time the next morning to get towels before shower. I had also asked for a rope and slippers the first day but that was not delivered either. When I complained about this, they just said sorry. I would perhaps expect this in a 1-2* hotel
Review
Disappointed; very poor servive and...
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