The Westin Cleveland Downtown
777 Saint Clair Avenue Ne
Cleveland, OH 44114, US
Cleveland, OH 44114, US
Pet guests are welcome at The Westin Cleveland Downtown. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
Featuring a restaurant and bar, The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower, private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown, which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services, luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center, 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.
Room Types
Guest room, 1 King (non-refundable)
Guest room, 2 Queen (non-refundable)
Junior Suite, 1 King, City view (refundable)
Studio Suite, 1 King, Sofa bed, City view (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Concierge Desk
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Bicycle Rental (charges May Apply)
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Electronic Room Key
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kid-friendly Dining
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa/sauna
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Vending Machine
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
The property was located in a perfect spot for our trip.
Negatives:
There was no exhaust fan in the bathroom, which caused the floor to be slippery. And had to pay to park while staying there.
Review
The staff were wonderful, especially...
Positives:
Clean, comfortable bed. Wonderful shower!
Negatives:
Paying 37.00
To park overnight was ridiculous.
No other Options to park elsewhere. Elevators to garage and elevator to rooms was confusing. Also the very strong stench of weed was very prominent in the hotel especially the elevators and the garage. Was disgusting
Review
Superb
Positives:
I didn’t have breakfast as it wasn’t complimentary
Negatives:
The staff at the check in desk had the biggest attitude and began to tell me that because I got a room thru a third party that I overbooked them and I didn’t get the room I paid for I had to get a double room and the bed was uncomfortable the whole experience was disappointing as the parking also was 39.00 and they didn’t even give u directions on what to do I basically was on my own and was talked to rudely by the front desk as well as the one lady I ended up asking a question in the hall
Review
Clean but will never stay...
Review
Exceptional
Positives:
I liked the atmosphere from the lobby and the decor of the hotel room was amazing from the wondrous bathroom to the beautiful view of downtown Cleveland
Negatives:
The room was not very well lit with lighting but it can be change other than that there wasn’t anything else that I would say was bad
Review
It was amazing something’s could...
Negatives:
Fridge was not working
Review
Overall, excellent room , city...
Positives:
Excellent hotel. Personnel was very polite, very professional and friendly. Extremely clean hotel. Breakfast was excellent and service unique. I really enjoyed my stay.
Negatives:
It would be nice if the room offered a couple firm pillows. All 4 were very very soft. During your sleep one pillow was too low and two were too high.
Review
Totally worth it
Review
Superb
Positives:
The location of the hotel was close to everything!!! Parking in Cleveland is horrible because you have to pay for it damn near everywhere. The hotel had Parking that was $37(self parking) with in and out. When you pulled into the parking there was someone there to help you. Then when you walked into the doors, the valet was there to help you as well even if you did not use there service. The bellman was very helpful making sure he let people know not to let anyone steal the joy out of their day. Checking in was painless the ladies were very helpful.
Negatives:
There was nothing I disliked
Review
Exceptional
Review
Exceptional
Review
Superb
Negatives:
My first room was probably not cleaned after the previous guest and also very noisy due to a ventilation grille just in front of my room. On the second day, when I was still sleeping, the housekeeper knocked on the door early in the morning and tried to get in my room. Didn’t feel safe at this place anymore. Directly after my checkout the front office manager apologized, but she couldn’t help me with anything because I booked my stay by Booking. Afterwards, she mailed me to contact Booking for a refund. Now, more than 1 weeks later, it is impossible for Booking to reach the hotel by mail or phone. Nor did they react on my mail. I am still waiting for the full refund which was promised me. After all good reviews on Bookimg, I am so suprised on how unprofessional the staff is and the (not) cleanliness of the hotel.
Review
Unprofessional staff and housekeeping
Positives:
Great location
Negatives:
Doors are paper thin, people talking in the hallway sounded like they were in our room.
Review
Very good
Positives:
The hvac worked well. The bed is level and firm. The room got very dark.
The garage is filthy. There are not enough carts. The windows don't open to get some fresh air. The bypass door on the bathroom is too heavy and difficult to use.
Negatives:
The workout room only had one small thin pad to stretch on.
Review
ok
Positives:
Everything
Review
Very good
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