Hilton Columbus at Easton

Negatives: Everything seemed dirty, my room was out of shampoo and conditioner both days even when room service came to clean the room, and there were security sirens going off in the parking lot all night I wasn’t able to sleep. Overall this hotel is completely not worth the money. It’s too big for the staff to maintain I imagine.

Negatives: Wished we could have extended our stay :)

Negatives: My room was dirty. The sheets were dirty and the toilet paper roll was not new. There were half eaten chips and crumbs on the rug.

Negatives: I tried calling numerous times before arrival trying to get help because my husband had a cooperation code to apply as a discount and could not get help. When we arrived I tried to get help from front desk person and he was no help. Got a text asking about my stay told them no response.

Negatives: Thin walls. Heard so much noise. Dog barked in next room all morning

Negatives: The pullout couch bed was probably the nastiest thing I’ve ever seen in a hotel. We stayed in room 422. It was a king bed with a pullout couch. The mattress was completely stained with black spots on it. It was absolutely disgusting.

Negatives: When we first walked into our room it was very muggy & had a musty smell. The thermostat was set on 60 & it was 72 in the room. My husband turned it down to 55 before we left to go get something to eat. We only had one towel to use for 2 people. I informed through a text I received the problems we were having & received a text back stating they would have someone come to the room & check the HVAC & leave more towels. When we arrived back to our room there was a dirty box fan sitting in the entry way which made me aware they could not fix the AC. Also they left us towels but had to be the oldest, roughest towels they had. I tried calling Sunday to speak with someone & the lady I spoke with told me I would need to call back later & speak with Perry the general manager. I called Wednesday afternoon & left a message on his voicemail & have never heard back. You would think after paying $538 for a one night stay we would have received better service but we definitely did not.

Negatives: Parking was a $10 extra charge which is ridiculous, and valet was $30. I can understand the valet costs but I parked my own car and walked to the front door with all my bags and there was plenty of parking around when I checked in.

Negatives: Broken refrigerator in our room which an issue when we’re traveling to have fun and going out to dinner with kids who always have left overs. No bedding for pullout bed and we barely got any when we asked.

Negatives: The only thing wrong was in the shower there was still hair inside and it was not mine.