Embassy Suites By Hilton Hotel Cleveland-Rockside

5800 Rockside Woods Boulevard
Independence, OH 44131, US

6.7 Rating | 3.5-Star Hotel |

Embassy Suites By Hilton Hotel Cleveland-Rockside welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.

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About This Property

This Independence hotel is within 12.5 miles from Hopkins International Airport and downtown Cleveland. A business center and on-site parking with additional charge. Each spacious suite at the Embassy Suites by Hilton Cleveland Rockside offers a separate living room with microwave and refrigerator. Two cable TVs and Wi-Fi access are provided. Embassy Suites Cleveland-Rockside serves a hot breakfast every morning. Guests can also enjoy a drink at the nightly evening Reception. The hotel's Urban Craft offers dinner and room service. Recreational facilities at the Embassy Suites by Hilton Cleveland Rockside include a spacious indoor swimming pool and a well-equipped gym with cardio and weight-training equipment.

Room Types

2 Double Suite Hearing Accessible Non-Smoking (refundable)

2 Double Suite Hearing Accessible Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$166.49

nightly

$1,193.76 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Friday, Jul 5th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Friday, Jul 5th, 2024 at midnight and Tuesday, Jul 9th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Tuesday, Jul 9th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jul 9, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,193.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 225 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note guests must be 21 years of age or older to check-in.

2 Double Basic Non-Smoking (refundable)

2 Double Basic Non-Smoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$166.49

nightly

$1,193.76 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,193.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

2 Doubles Corner Suite Non Smoking (refundable)

2 Doubles Corner Suite Non Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights), plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$244.15

nightly

$1,750.56 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,750.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Access To Health Care Professionals
Air Conditioning
Air Conditioning In Public Area
Alternative Meal Arrangement
Bar
Blackout Curtains
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Concierge Services
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Fitness Center
Free Breakfast
Free Face Masks
Free Wi-Fi
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Invoices
Ironing Amenities
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Mini Bar
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Smoke Alarms
Sofa
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Wheelchair Accessible

Recent Reviews

Helsel family with young children July 1, 2024

Positives: The comfortable beds the staff were amazing. We loved the atmosphere. The breakfast was absolutely delicious. June 29th was my mom's birthday and the bar staff sang Happy Birthday to my mom and gave her a piece of cheesecake for her birthday. Will definitely come back.

Negatives: The only thing we didn't enjoy was the noise of the pool. We had girls who were screaming and splashing with no adult supervision.

Review

Mini Vacation family of 9

Ann young couple June 21, 2024

Positives: The staff was great and the location was convenient to all we wanted to do.

Negatives: The room was dirty. There was hair in the bathroom floor when we got there. We had plumbing problems in the bathroom and one day our room was not attended to. Also, did not like that we had to pay a parking fee for our car. Just another add on fee that makes staying in a hotel not affordable at times.

Review

Disappointed in this Embassy Suites.

Ryan family with young children June 13, 2024

Review

Very good

Brandi young couple June 9, 2024

Positives: The breakfast was great! The employee making the omelets was so nice. Everyone appreciated his good mood!

Review

Superb

Sean family with young children June 3, 2024

Positives: The room was very clean and spacious. The free breakfast was good

Negatives: The room was dated, several stains on the carpet and tile floors. I'm not sure why it was necessary to pay for parking

Review

Very good

Denise family with young children May 28, 2024

Review

Exceptional

Ronald Group Traveler May 22, 2024

Positives: Location

Negatives: Lousy breakfast and evening snack.Older rooms need to be remodeled

Jaquan young couple April 22, 2024

Review

Exceptional

Matthew group April 15, 2024

Review

Exceptional

Mcdonall family with young children April 6, 2024

Positives: I liked almost everything.

Negatives: We pulled up to police lights in the parking lot. Also, when me and my daughter went to the car later into the evening, there was a group of people arguing talking about guns and several police cars. At breakfast the receptionist kept staring at us which made my family uncomfortable. She did the same thing at checkout. I had to step in between her staring at my family. We did nothing to deserve this treatment.

Review

Very poor

Verified Hotel Guest Family with Teens April 2, 2024

Positives: The staff was top motch

Negatives: A bed bug was found in our bed. This was immediately brought to the hotels attention and they moved us to another room. The kids running around the hotel throwing food was totally disrespectful. Of course this was not the hotel's fault.

Maurice family with young children March 31, 2024

Review

Good

Leonard young couple March 31, 2024

Review

Exceptional

Verified Hotel Guest Business Traveler March 30, 2024

Positives: Hotel employee at front desk and a lady that was our waitress were superb in assisting us with all our needs

Negatives: One bartender work ethic

Jonah March 29, 2024

Positives: location and clean

Negatives: no

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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