Tru by Hilton Mason King's Island
2720 Waterpark Drive
Mason, OH 45040, US
Mason, OH 45040, US
Tru by Hilton Mason King's Island is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Tru By Hilton Mason King's Island is located in Mason, 23 miles from Cincinnati Zoo and Botanical Garden and 25 miles from Freedom Center. The property is around 2.4 miles from Kings Island, 19 miles from Cincinnati Observatory Center and 23 miles from Cincinnati Zoo. The hotel provides an indoor pool and a 24-hour front desk and free WiFi throughout the property. All rooms in the hotel are equipped with a TV. Guest rooms at Tru By Hilton Mason King's Island include air conditioning and a desk. You can play pool at this 3-star hotel. Great American Ball Park is 25 miles from the accommodation, while Paul Brown Stadium is 25 miles away. Cincinnati Municipal Lunken Airport is 21 miles from the property.
Room Types
2 Queen Beds (refundable)
2 Queen Hearing Accessible (refundable)
1 King Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Room Towels Provided
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
We really liked how easy the staff made it to get checked in and settled. We arrived close to midnight and they were waiting for us with all our details. The room was fine. Average size and needs. No microwave, but the lobby had one for ease of use when needed. There was a tiny fridge, just enough room for some water bottles and juice for the kids. The breakfast options were great! The pancake machine was fun, the kids loved watching them being made, and the topping options were vast. Everything tasted good and fresh and they kept it well stocked and clean. We didn't get a chance to use the pool but next time we will for sure because it looked fun! There were lots of ice machines and the one in the lobby area actually had a water bottle refill station, which was perfect since we brought our own bottles to fill. Highchairs and boosters were available to use during breakfast too, great since we were traveling with littles. There was a coffee bar with lots of fun options for coffee, tea, and cocoa. Loved that!
Negatives:
The bathroom was clean, but the door didn't actually close or lock and the shower door was crooked, so it made the floor pretty wet. Small things but annoying when you have little kids. There was a really weird smell in the room and the bathroom smelled gross, but it felt clean, at least. We did wish there were options for non-dairy for breakfast. My kids have a lactose allergy and we didn't see anything except 2% milk. Not a huge deal, just not great for their tummies. Coffee was weak, but that's to be expected at most hotels honestly.
Review
Good stay! Will stay again...
Review
Exceptional
Review
Very good
Positives:
Nice clean hotel in a good location.
Negatives:
I would have rated higher if there were a bathtub.
Review
Good stay. I would stay...
Positives:
I enjoyed everythin, no complaints. Staff provided expectational customer service and were always there if I needed them. The facilities and my room were very clean. Location is very safe and has lots of restaurants and activities in the area. I will definitely be staying again in the future.
Negatives:
Only thing I did not care for, I had to go downstairs to use the microwave but staff explained to me it was due to eliminating the exposure of radiation. Totally understandable.
Review
The best of King Island...
Positives:
Location
Negatives:
There were several issues. We typically enjoy a true hotel because of the value and the quality of the property. Our room had water stains on the ceiling, loose baseboards, and the worst was a constant noise made by the HVAC that kept us from sleeping. I have pictures that I would like to share with you, but I don’t see how I’m able to do that on this site.
Review
We are regular customers of...
Positives:
Everything
Negatives:
Everything
Review
The best place and my...
Positives:
Clean. Places for luggage and hang clothes
Negatives:
Breakfast choices
Review
Stop over on long trip
Review
Very good
Positives:
Always clean and nice. Love the large lobby area
Negatives:
Had an issue with checking in. Finally got it resolved. Maybe just a misunderstanding
Review
Other than the issue with...
Positives:
The cleanliness and overall presentation and vibe of the hotel s great. We like that it has hard floors and the bathroom was clean and tidy.
Negatives:
Very early in the morning around 7am on Sunday there was an extremely loud repeating banging noise that seemed to come from above us, we were on the 3rd floor and the noise persisted for about one minute. It was very disruptive and startling for myself and my toddler. Also we did not have a remote in our room upon arrival. The front desk promptly advised us to come down and they would provide one for us.
Review
Good
Review
Exceptional
Review
Exceptional
Positives:
your front deck and ever one was feiendly and took care of all are needs and went out of there way to help' the rains were bad wind was crazy but your saff 5 stars
Negatives:
n/a
Review
very stormy out we felt...
Review
Superb
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