Staybridge Suites Cleveland Mayfield Heights Beachwood an IHG Hotel
6103 Landerhaven Drive
Mayfield Heights, OH 44124, US
Mayfield Heights, OH 44124, US
Pet guests are welcome at Staybridge Suites Cleveland Mayfield Heights Beachwood an IHG Hotel. Pet fee is USD $25 per night (not to exceed USD $150 per stay). The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
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About This Property
Located in Mayfield Heights, 8.3 miles from Cleveland Orchestra, Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel has accommodations with a seasonal outdoor swimming pool, free private parking, a shared lounge and a terrace. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. Guests can have a drink at the snack bar. Certain rooms have a kitchen with a fridge, a dishwasher and a microwave. The hotel offers a buffet or continental breakfast. Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel has a grill. Cleveland Botanical Garden is 8.8 miles from the accommodation, while Cleveland Museum of Art is 9 miles from the property.
Room Types
Studio Suite (refundable)
1 Queen Studio Suite Sofa Bed (refundable)
1 Queen Studio Suite (refundable)
1 Bedroom Suite Sofa Bed (refundable)
1 Bedroom Suite Communications Mobility Accessible Tub (refundable)
1 Bedroom Suite 2 Double Beds (refundable)
2 Bedroom Suite 1 King 2 Double (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- BBQ Facilities
- Board Games/puzzles
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fence Around Pool
- First Aid Kit Available
- Fitness Centre
- Free Breakfast
- Free Parking
- Free WiFi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Internet Services
- Laundry
- Lift
- Lockers
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Fireplace
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing Rules Followed
- Picnic Area
- Pool Cover
- Private Parking
- Process In Place To Check Health Of Guests
- Safety Deposit Box
- Shallow End
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service
- Shuttle Service (free)
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Umbrellas
- Swimming Pool
- Terrace
- Thermometers For Guests Provided By Property
- Trouser Press
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Breakfast was good.
Negatives:
Couldn't take a shower because the tub filled up so high because the drain was clogged up.
Positives:
The location.
Negatives:
I advised staff I was having surgery and needed a king size room close to the entrance. I received a room on the second floor all the way at the end of the hall way, a very long walk to the elevator. The pull out couch was as thin as a piece of paper. Th
Review
This guest did not leave comments about this hotel.
Positives:
The amazing location
Negatives:
No indoor pool
Positives:
Breakfast was delicious!!
Negatives:
Someone tried to cook in the hotel and burned their food and the smell was in the hallway!!
Review
Overall our stay was excellent
Positives:
I stayed here during my time of grief in November 2022 the price was different and then again the stay was due to lying my dad to rest. I paid the current price for the customer service experience and peaceful rest for my family.
Negatives:
The price setting that we took up 8 rooms.
Review
The secluded peace and breakfast was great
Positives:
Bernard on nights was the ONLY knowledgable Ns helpful person.
Negatives:
They essentially dropped my reservation on my second room. Lied all day about it. We come back from wedding at 11pm and they tell us they booked a second room at hotel miles away. We were traveling together! This is after I had 4 conversations with the front desk in 2 days about my rooms and requesting checking in early. Never once dis they say they did not have my second room. I did have confirmation of my reservation. They finally found a room to give us. Said it was clean, but it was disgusting. Bed sheets and blanket was disgusting and needed changed. Amber on nights was rude and unhelpful. Even saying to have some of us sleeping on the couch! This was most ridiculous experience I have ever had.
Review
Staff were rude and had no idea what they were doing
Positives:
The staff was friendly and provided recommendations for some restaurants.
Negatives:
The room was not clean, and there was trash underneath the furniture. The walls were paper thin. The entire conversation of the individuals in the next room could be heard as if I were in there with them.
Review
Passable
Review
Perfect
Positives:
The room was nice, the breakfast buffet was delicious!
Negatives:
The staff are very unprofessional, everyone I interacted with which I would say maybe four? Definitely not suited for the hospitality industry, rolled their eyes, used words like ain't, and improper grammar, and wasn't very accommodating when asked about different situations, just got they had a real attitude, and then another time I asked for a blanket as I was sleeping on the pull out couch bed and when I asked a gentleman at the front desk if I could get some bedding he just looked at me, turned around, went in a back room, grab the bundle, handed it to me and then I said to him thank you for that! Looked at me for a moment, and walked away, no verbal interaction whatsoever, and the women were worse when I was trying to check in, I understand that the rooms aren't ready, but you can be a little more professional than there ain't no way you can get in a room now! And when I did arrive at the correct check-in time there was a line in the girl that I had just spoken with looked at me like she was angry at me and was going to screw me and couldn't acknowledge me at all, even though I told her I had a dog with me and a 7-year-old grandson who needed to get into the room sooner than later, I understand if you can't do it, but don't treat me like you owe me money, and the best thing is they said that they were cleaning the rooms and they'd be ready at 4:00, at a quarter till 4:00 all the maids or at least several of them were waiting out front for their rides, when I checked in to my room I went to the bathroom and there was a men's wet pair of underwear hanging behind the door, totally unacceptable, the hotel itself was great, but the staff were horrible
Review
Staff more suited for McDonald's
Positives:
I liked the location and the breakfast that was included.
Negatives:
The rooms around me were load when I was trying to go to sleep. I had to attend a conference.
Review
Poor
Positives:
Happy hour with food and wine. Didn't partake, but it looked great. Also didn't have breakfast, but it was probably good. The bed was really comfortable and the room was well laid out and well equipped.
Positives:
This Staybridge Suites Hotel served a fairly standard breakfast - scrambled eggs, sausage, oatmeal, dry cereals, and waffles, along with the typical accoutrements. We liked it and the attendant(s) scurried to assure that everything was available throughout the breakfast period. The bed was comfortable and the room was mostly quiet.
Negatives:
The clock in our room did not work properly. One of our two keys did not work. Just little things. Also, it is located in an area where there are no restaurants nearby.
Review
I would stay there again.
Review
Perfect
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