America's Best Value Inn Lancaster

Negatives: Was no handicap room after requesting one and the cancelation policy was extreme

Negatives: The pictures in the listing are nicer than the actual room. The room is very dated and the sheets are clean but stained.

Negatives: Where to start, the room needs an update, there was 2 other doors in the room that leads to the other rooms, very creepy, bed not comfortable, pillows definitely not comfortable, the person next door was up all night watching tv or phone plus talking loudly all night so basically I got up to 3 hours of sleep total!! I think sleeping on the street would have been better will NEVER stay here again and will never recommend this place!!

Negatives: Room

Negatives: I didn’t like the fact that I had to keep complaining about the heater in my room. The room was freezing when I got there including the bedsheets and when I tried turning on the heater it kept blowing cold air which made the room colder. I called the front desk and I was told by an older staff which I believe was the father of the owner that the heat would kick up at night time but because it’s hot outside it won’t heat up which made no sense. After calling twice the guys son came up to check it out and you could tell he was annoyed by the way he spoke to me concerning the setting not being properly adjusted like I’m supposed to know there was an invisible plus button to increase the temperature higher. After he left the room I had to keep messing with it for it to stay on heat cause every time it kick back on it would blow cold air. The mini fridge also did not work properly. my frozen items started melting and the cold drinks felt lukewarm. There were awful stains on the bedsheets and pillows also. The pillow had these yellow stains which looked like pee and it looked like they just threw a pillow case over it to try to hide it.

Negatives: the check in times it should be more flexible