Hilton Garden Inn Lancaster
101 Granite Run Drive
Lancaster, PA 17601, US
Lancaster, PA 17601, US
Hilton Garden Inn Lancaster welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Nestled in the heart of Pennsylvania's Dutch and Amish country, a short drive from popular points of interest, this hotel offers friendly service along with comfortable accommodations and on-site dining. With easy access to nearby freeways, guests at the Hilton Garden Inn Lancaster can easily visit nearby Hershey Park, downtown Harrisburg and historic Gettysburg. Harrisburg Airport as well as the local Amtrak station are also easily accessible. Guests at the Lancaster Hilton Garden Inn will appreciate in-room microwaves and refrigerators as well as free wireless internet access. The hotel also offers on-site dining at Clyde's Cafe as well as a 24-hour convenience store.
Room Types
2 Double Beds Non-Smoking (refundable)
1 King Bed Deluxe (refundable)
1 King Bed Courtyard View With Non Smoking (refundable)
2 Double Beds Courtyard (refundable)
2 Dbl Beds Cy View Access (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Bar
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Laundry Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
We paid for breakfast and the gave us a bill
When I pointed it out, Donna the server went to everyone and was gossiping that we tried to get out of paying. We already paid for this service in advance and the food on Saturday was not up to par. I’ve had better service at Holiday Inn. The eggs were dried out, the oatmeal was lumpy, the milk dispensers had dried milk on the spout. The bacon was over cooked. We were not greeted as other guests were and got our coffee in the lounge when it should’ve been served to us.
The silverware was handed to the other guests, where we had to ask for it.
On Sunday they made our breakfast, I asked for 3 eggs overnight, and they came out hard, I had to have them remade. The second time 2 out of 3 were okay, one was hard.
Negatives:
We were in room 203
Room 205 had a large dog in it
The guests weren’t there and every little noise had the dog barking. Told the front desk. The dog woke us up at 10:30 pm and 12:30 pm
Wasn’t very happy
They said they couldn’t do anything because we booked through a third party.
The shower had mold in it
The handle on the toilet was broke
I didn’t even mention it because it didn’t seem to matter.
Review
We had a great time...
Positives:
The rooms were very clean. For the most part staff was friendly.the facility itself was nice as well
Negatives:
The server at dinner was not attentive to our needs. We ordered appetizers and she gathered our menu. I had to say what about the rest of the meal. She pointed out dirt on the floor and the next day it was still there. This employee should not be in a position of service. We finished our appetizers and waited 10 minutes before she took our order for dinner. Really bad experience. It’s not like there were 5 couples in the dining area, there were just 2. If we ever come back we definitely won’t do dinner because that was a nightmare. Even breakfast was strange. The food was good but it was this same server. The older server ran her but off helping and cleaning. The other just floated around doing much of nothing. I had half a waffle lets and I didn’t want to throw it out so I asked for a box to take it with me. She said she can’t so I said fine throw it away. That’s a waste. We were going to pay for our meal so it’s not like we are walking up the buffet bar. This women needs to find a profession other than being a server.
The bed was very lumpy. I had 2 nights of lost sleep
Review
I think for the money...
Review
Superb
Review
Exceptional
Positives:
Breakfast was very good
Negatives:
Room very expensive
Review
Very good
Positives:
Very friendly staff. Good amenities. Our dog was welcomed as a guest and given a complimentary bottle of water. I liked the full size bathroom products because they are easier to use than tiny bottles and much less plastic waste.
Negatives:
The mattresses slid around on the wooden platform and my daughter and I banged our legs several times on the wooden lip designed to keep mattresses in place.
Review
Would definitely choose to stay...
Positives:
Location cleanliness staff
Negatives:
Honestly paying that amount for a buffet breakfast. A lot of places have breakfast included and at about $250 for the night I feel breakfast included not too much to ask
Review
We’ll be back for sure
Review
Exceptional
Positives:
The friendly and helpful staff. Good location
Negatives:
400 hundred a night is
Review
Passable
Positives:
The gardens were beautiful. Very attractive hotel and the staff were very friendly and helpful. Too bad it rained the whole time. Better luck next time.
Negatives:
nothing!!!
Review
Exceptional
Negatives:
sheets felt a little scratchy....
Review
Superb
Review
Very good
Negatives:
Price
Review
Good
Review
Very good
Positives:
Front desk: Allen is AMAZING! Like just truly a ray of sunshine. From the moment I checked in to check out he was a pleasure! My daughter had left her iPad behind & he went out of his way to call & offer to mail it for me. He is the best!
Staff: everyone was super friendly!
Cleanliness was great no issues at all.
Location: about 6 minutes away from the stores/restaurants
My daughter had the whole pool to herself for over 5 hours lol so she was super happy about that
Negatives:
Not Applicable
Review
Perfect
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