The Ritz-Carlton Philadelphia
Ten Avenue of the Arts
Philadelphia, PA 19102, US
Philadelphia, PA 19102, US
Pet guests are welcome at The Ritz-Carlton Philadelphia. Pet fee is USD $150. Dogs only. Pet weight limit is 30 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
Across the street from Philadelphia City Hall, Ritz-Carlton offers extensive spa facilities and a restaurant. Rooms feature views of Center City and a flat-screen TV. The spacious rooms at Ritz-Carlton Philadelphia are decorated with warm colors and large windows facing the Business District. The marble bathrooms have a separate bathtub and shower. Guests can use the complimentary luxury soap and shampoo products. Guests can use a wide range of body and facial treatments at the Richel D’Ambra Spa & Salon. The onsite fitness center comes with cardiovascular equipment and free weights. The Philadelphia Museum of Art and the Rodin Museum are within 2 miles of the hotel.
Room Types
Guest room, 2 Double (refundable)
Guest room, 1 King (refundable)
City Hall View, Club lounge access, Larger Guest room (refundable)
Superior King, Club lounge access, Larger Guest room, 1 King (refundable)
Club Suite, Club lounge access, 1 Bedroom Suite, 1 King (refundable)
1 Bedroom Suite, 1 King, Sofa bed, City Hall view, City view (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Babysitting/Child Services
- Back Massage
- Bar
- Barber/Beauty Shop
- Beauty Services
- Bicycle Rental
- Business Centre
- Concierge Service
- Couples Massage
- Daily Housekeeping
- Dry Cleaning
- Electric Vehicle Charging Station
- Entertainment Staff
- Express Check-In/Check-Out
- Facial Treatments
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Foot Massage
- Full Body Massage
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hair Colouring
- Hair Cut
- Hair Styling
- Hair Treatments
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Ironing Service
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Make Up Services
- Massage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms
- Spa And Wellness Centre
- Spa Facilities
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Recent Reviews
Review
Exceptional
Negatives:
I don't like having to shower in the bathtub
Review
Very good
Review
Good
Positives:
This is a gorgeous property with top notch staff. I loved everything about it. The breakfast was so delicious. The location is close to everything and safe.
Negatives:
Nothing
Review
Perfect
Positives:
Property was attractive.
Negatives:
Staff could have been welcoming.
Review
Attractive hotel with conveniences
Review
Outstanding!
Review
Very good
Review
Exceptional
Review
Pleasant
Positives:
The lobby is beautiful. The staff were extremely friendly and helpful.
Negatives:
I felt for the property being a Ritz, the rooms would have been more impressive. I thought they were a little dated and there was no mini fridge. My wife was not happy with her breakfast.
Review
Overall, we had a nice...
Positives:
Do not answer after 1 month and low level of customer service
Review
Bad
Positives:
The staff was superb!
Negatives:
No refrigerator in the room.
Review
Exceptional
Positives:
The building itself is beautiful.
Negatives:
This is, for sure, my first and last time at a Ritz-Carlton Hotel. I paid over $800 for a night, and I received very mediocre attention from the moment I stepped in until the moment I left. They were primarily rude and didn't care to make a guest feel comfortable.
On top of everything, they tried to give me an inferior room that I had to complain about for them to change, and they wanted to bill me for charges like a double parking overnight fee and breakfast that I had already paid. So, I had to complain twice to get those refunds they did by “mistake.”
I will never stay again in a Ritz-Carlton.
Review
First and last time at...
Review
Exceptional
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