The Ritz-Carlton Philadelphia
10 Avenue Of The Arts
Philadelphia, PA 19107, US
Philadelphia, PA 19107, US
Pet guests are welcome at The Ritz-Carlton Philadelphia. Pet fee is USD $150. Dogs only. Pet weight limit is 30 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Across the street from Philadelphia City Hall, Ritz-Carlton offers extensive spa facilities and a restaurant. Rooms feature views of Center City and a flat-screen TV. The spacious rooms at Ritz-Carlton Philadelphia are decorated with warm colors and large windows facing the Business District. The marble bathrooms have a separate bathtub and shower. Guests can use the complimentary luxury soap and shampoo products. Guests can use a wide range of body and facial treatments at the Richel D’Ambra Spa & Salon. The onsite fitness center comes with cardiovascular equipment and free weights. The Philadelphia Museum of Art and the Rodin Museum are within 2 miles of the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To Spa
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Audible Alarm
- Babysitting/Child Services
- Bar
- Car Rental Available
- Children's Playground
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Electronic Room Key
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Wi-Fi
- Game Room
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Library
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Massage Services
- Meeting/Banquet Facilities
- Mini Bar
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Slippers
- Smoke Alarms
- Soundproof Rooms Available
- Spa Services
- Spa/sauna
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Good
Positives:
This is a gorgeous property with top notch staff. I loved everything about it. The breakfast was so delicious. The location is close to everything and safe.
Negatives:
Nothing
Review
Perfect
Positives:
Property was attractive.
Negatives:
Staff could have been welcoming.
Review
Attractive hotel with conveniences
Review
Outstanding!
Review
Very good
Review
Exceptional
Review
Pleasant
Positives:
The lobby is beautiful. The staff were extremely friendly and helpful.
Negatives:
I felt for the property being a Ritz, the rooms would have been more impressive. I thought they were a little dated and there was no mini fridge. My wife was not happy with her breakfast.
Review
Overall, we had a nice...
Positives:
Do not answer after 1 month and low level of customer service
Review
Bad
Positives:
The staff was superb!
Negatives:
No refrigerator in the room.
Review
Exceptional
Positives:
The building itself is beautiful.
Negatives:
This is, for sure, my first and last time at a Ritz-Carlton Hotel. I paid over $800 for a night, and I received very mediocre attention from the moment I stepped in until the moment I left. They were primarily rude and didn't care to make a guest feel comfortable.
On top of everything, they tried to give me an inferior room that I had to complain about for them to change, and they wanted to bill me for charges like a double parking overnight fee and breakfast that I had already paid. So, I had to complain twice to get those refunds they did by “mistake.”
I will never stay again in a Ritz-Carlton.
Review
First and last time at...
Review
Exceptional
Review
Exceptional
Review
Exceptional
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