Joinery Hotel Pittsburgh Curio Collection by Hilton

Negatives: Run from this hotel.... I've stayed at 2 star hotels that run better than this hotel. I have to say that 95% of our stay here had issues. First they gave us a compact room, which I didn't book. When I say this room was a closet I'm not exaggerating. It's 210 sq. ft. They did give a room that was slightly bigger, but had 2 small windows and it felt like a prison cell due to no light from the windows. Shower head was super low flow and felt like I was getting spit on verse actually getting a shower. inadequate storage for two people. Breakfast was included, but you could only choose one item on their menu. That means I ate eggs toast and bacon for 4 days straight... no other options. Vallet was 41 a night, not listed when booking. Horrible service with the vallet. When checking out, notice they charged us 215 more for the trip then when booked. If I had not checked we would have paid more than booking allowed us to reserve it for. Had to get a credit. I could go on, but end result......Stay away from this hotel.

Negatives: Service was terrible. I forgot my passport in my hotel room. When I discovered it the same day, I immediately called and sent an email. The receptionists promised that they would immediately look for my passport and would respond promptly. It never happened, no one called me. Though I made it very urgent and told the administration how devastated I was, I had to phone more than half a dozen times until the house keeping management finally reacted and told me my passport could not be found. Then a day later I received an email from the hotel (four days after I had sent it) thanking me for the notice of my loss and that my email would now be forwarded to the hotel management to take care of my request. This is absolutely ridiculous and a sign of bad and unqualified service and management!

Negatives: Shower was too small

Negatives: Parking

Negatives: It was a bit pricey

Negatives: These were the smallest rooms I ever stayed in . Had room 2 night checked out after first night . Stuff in like sardines and they pre charge you 75 a night incidental fees which is insane to pre charge . Would never recommend this place to anyone . I will say props to photographer for making room look decent in pics good job