Hilton Garden Inn Wilkes Barre
242 Highland Park Boulevard
Wilkes Barre, PA 18702, US
Wilkes Barre, PA 18702, US
Pet guests are welcome at Hilton Garden Inn Wilkes Barre. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
Located 17 miles from Montage Mountain Ski Resort, Hilton Garden Inn Wilkes-Barre offers 3-star accommodations in Wilkes-Barre and features a terrace, a restaurant and a bar. The property is around 18 miles from University of Scranton, 20 miles from Jack Frost Mountain and 31 miles from Pocono Raceway. Free WiFi and a 24-hour front desk are featured. All rooms in the hotel are equipped with a flat-screen TV with cable channels. All guest rooms at Hilton Garden Inn Wilkes-Barre feature air conditioning and a desk. À la carte and American breakfast options are available every morning at the accommodation. Wilkes-Barre/Scranton International Airport is 10 miles away.
Room Types
2 Queen Beds (refundable)
2 Queen Beds Hearing Accessible (refundable)
2 Queen Accessible Room with Bath Tub (refundable)
1 King Bed (refundable)
1 King Bed Hearing Accessible (refundable)
1 King Accessible Roll In Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Perfect
Positives:
Nothing
Negatives:
Traveling north over the past few days had I called the Hilton Garden Inn in Wilkes-Barre and asked if they had any 1st floor ADA rooms and was told they did. I then went on the Booking.com website - who I book ALL my reservations with and it showed they had ADA rooms. I booked it but it NEVER gave me the option to ADD REQUESTS - as it always has with other bookings with Booking.com - as it did with my previous nights reservations at the Hampton Inn in Blacksburg VA. I then called the Garden Inn directly to confirm we'd be getting a 1st floor ADA room and was told they didn't have any. I discussed it with the front desk agent - who told me I'd have to deal with Booking.com. I then called Booking.com and related my problem with the Garden Inn and asked to have it cancelled. This was only about 15 minutes after I had made the booking. The agent but me on hold and said he'd call the hotel to ask them to cancel the reservation. After quite a while he came back and said he couldn't get through but would continue to get it rectified and they get back to me. I have NEVER received a callback from booking.comm to date! I asked if he'd try to make a reservation at another hotel in that area - with the same request of a 1st floor ADA room (for my wife's needs) but he was unable to do that. I then called another hotel fairly close by, directly where we were able to get a 1st floor ADA room. I have been a Booking.com customer for many years and have ALWAYS used Booking.com and have never had a problem like this. I have previously owned a Holiday Inn and Ramada Inn in Naples, FL for 15 years and always enjoyed having Booking.com as our PRIMARY internet booking supplier. I am totally taken aback - having never received a callback from Booking.com. Again - I had called Booking.com within 15 minutes of making the booking - when I realized of the problem that had occurred getting an ADA room for our needs.
Review
Totally amazed regarding my first problem with Booking.com over many years!
Positives:
The room and staff were great! Mostly newly renovated so when it's completed it'll be even better than it already is.
Negatives:
It rained the night we stayed
Review
Very good
Review
Exceptional
Review
Very good
Positives:
Stayed here before for location.
Negatives:
Renovation could have been coordinated better.
Review
Probably choose a different one next trip
Positives:
Recently updated
Negatives:
Not enough towels. That the price was a little high.
Review
Very convenient as it was right across from the concert center where Tim McGraw was playing
Positives:
The staff was friendly and welcoming. The hotel is in a great location.
Negatives:
The digital key didn't work, only 1/2 the outlets in the room worked, it was dusty from renovations, found hair in-between the sheets so thinking the sheets weren't actually changed, problems with tv/wifi, not enough lighting in the room.
Review
Not a great Hilton compared to others I've stayed at
Positives:
Breakfast was adequate
Negatives:
Wish the exercise room was open
Review
Very expensive night sleep in a comfortable room
Positives:
Breakfast was great.
Review
Exceptional
Review
Perfect
Review
Perfect
Review
Very good
Review
Perfect
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