Hilton Garden Inn Wilkes Barre
242 Highland Park Boulevard
Wilkes Barre, PA 18702, US
Wilkes Barre, PA 18702, US
Hilton Garden Inn Wilkes Barre welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located 17 miles from Montage Mountain Ski Resort, Hilton Garden Inn Wilkes-Barre offers 3-star accommodations in Wilkes-Barre and features a terrace, a restaurant and a bar. The property is around 18 miles from University of Scranton, 20 miles from Jack Frost Mountain and 31 miles from Pocono Raceway. Free WiFi and a 24-hour front desk are featured. All rooms in the hotel are equipped with a flat-screen TV with cable channels. All guest rooms at Hilton Garden Inn Wilkes-Barre feature air conditioning and a desk. À la carte and American breakfast options are available every morning at the accommodation. Wilkes-Barre/Scranton International Airport is 10 miles away.
Room Types
2 Queen Beds Hearing Accessible (refundable)
1 King Bed (refundable)
1 King Bed Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Perfect
Positives:
Nothing
Negatives:
Traveling north over the past few days had I called the Hilton Garden Inn in Wilkes-Barre and asked if they had any 1st floor ADA rooms and was told they did. I then went on the Booking.com website - who I book ALL my reservations with and it showed they had ADA rooms. I booked it but it NEVER gave me the option to ADD REQUESTS - as it always has with other bookings with Booking.com - as it did with my previous nights reservations at the Hampton Inn in Blacksburg VA. I then called the Garden Inn directly to confirm we'd be getting a 1st floor ADA room and was told they didn't have any. I discussed it with the front desk agent - who told me I'd have to deal with Booking.com. I then called Booking.com and related my problem with the Garden Inn and asked to have it cancelled. This was only about 15 minutes after I had made the booking. The agent but me on hold and said he'd call the hotel to ask them to cancel the reservation. After quite a while he came back and said he couldn't get through but would continue to get it rectified and they get back to me. I have NEVER received a callback from booking.comm to date! I asked if he'd try to make a reservation at another hotel in that area - with the same request of a 1st floor ADA room (for my wife's needs) but he was unable to do that. I then called another hotel fairly close by, directly where we were able to get a 1st floor ADA room. I have been a Booking.com customer for many years and have ALWAYS used Booking.com and have never had a problem like this. I have previously owned a Holiday Inn and Ramada Inn in Naples, FL for 15 years and always enjoyed having Booking.com as our PRIMARY internet booking supplier. I am totally taken aback - having never received a callback from Booking.com. Again - I had called Booking.com within 15 minutes of making the booking - when I realized of the problem that had occurred getting an ADA room for our needs.
Review
Totally amazed regarding my first problem with Booking.com over many years!
Positives:
The room and staff were great! Mostly newly renovated so when it's completed it'll be even better than it already is.
Negatives:
It rained the night we stayed
Review
Very good
Review
Exceptional
Review
Very good
Positives:
Stayed here before for location.
Negatives:
Renovation could have been coordinated better.
Review
Probably choose a different one next trip
Positives:
Recently updated
Negatives:
Not enough towels. That the price was a little high.
Review
Very convenient as it was right across from the concert center where Tim McGraw was playing
Positives:
The staff was friendly and welcoming. The hotel is in a great location.
Negatives:
The digital key didn't work, only 1/2 the outlets in the room worked, it was dusty from renovations, found hair in-between the sheets so thinking the sheets weren't actually changed, problems with tv/wifi, not enough lighting in the room.
Review
Not a great Hilton compared to others I've stayed at
Positives:
Breakfast was adequate
Negatives:
Wish the exercise room was open
Review
Very expensive night sleep in a comfortable room
Positives:
Breakfast was great.
Review
Exceptional
Review
Perfect
Review
Perfect
Review
Very good
Review
Perfect
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