Hampton Inn By Hilton Anderson North

Negatives: I have stayed at the Hampton Inn hotel numerous of times and hope to continue to stay there when I'm visiting in the Anderson area. However, this time was not as pleasant as the others. When I prepared to go to bed for the evening I turned the covers back and noticed the bed linen had not been changed from the previous guest. I took pictures to show to the clerk on duty. She offered to change the linen for me or move me to another room. Since she had several guest she was attending to, I asked if she would give me the linen I'd change them myself. I had several bags so I decided to remain in the same room. She obliged and apologized for the inconvenience. She recorded my complaint and assured me she would pass it on the proper manager. The next morning (4/19), I relayed the same complaint to the male clerk. I asked if the manager was present and he stated she would be in later that day. After returning back to the hotel from an appointment, I asked to speak to the manager (Jennifer Davis) the request was made to Ms. Davis, but she never came out of her office to greet me, nor did she call my room to discuss the problem I had encountered. Her actions were not very professional and I'm sure those were not warranted by the Hilton cooperation. I commend the clerks, they were VERY helpful. My complaint was not discussed with the clerks in a manner so that the other guest could hear. I did not want to deter anyone from using the facility nor publicizing anything that wasn't their concern. Other than the aforementioned issue, my stay was good.

Negatives: The bathroom was a bit dirty, there was toothpaste in the sink and soap scum in the shower. I too am a housekeeper and i understand the frustrations of cleaning all the time but the amount of nastiness in the bathroom was unacceptable i wiped it all down with clorox wipes.

Negatives: N/A

Negatives: Smell of smoke in the non smoking room. Some kind of stain on the floor and wall near the entry, looked like possible pet stain. Overall a good stay though

Negatives: Soap and conditioner, the staff delivered clean towels but did not make the bed when I asked them too.