Hampton Inn By Hilton And Suites Charleston/West Ashley

678 Citadel Haven Drive
Charleston, SC 29414, US
8.2 Rating | 2-Star Hotel |
Pet guests are welcome at Hampton Inn By Hilton And Suites Charleston/West Ashley. Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property

This hotel is one mile from Citadel Mall and 7 miles from downtown Charleston, South Carolina. It features an outdoor pool and spacious rooms with free Wi-Fi. A buffet breakfast is served each morning at the Hampton Inn and Suites Charleston-West Ashley. Snacks and beverages can be purchased 24/7 at the Suite Shop. Free access to the gym and business center is provided to all guests of the Charleston Hampton Inn. Laundry facilities and free on-site parking are also available. A cable TV and coffee maker are standard in every room. All rooms are decorated with white linens and carpeted floors and include a work desk. Shadowmass Golf Course and Charleston International Airport are both a 13-minute drive from the hotel.

Room Types

1 King Study Sofabed Non-Smoking (refundable)

1 King Study Sofabed Non-Smoking
  • 1 King Study Sofabed Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights), plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$135.36
nightly
$942.12 total
for 6 rooms
includes taxes & fees

Room Details

1 King Bed Non-Smoking (refundable)

1 King Bed Non-Smoking
  • 1 King Bed Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights), plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$137.08
nightly
$954.00 total
for 6 rooms
includes taxes & fees

Room Details

1 King Suite Whirlpool Non-Smoking (refundable)

1 King Suite Whirlpool Non-Smoking
  • 1 King Suite Whirlpool Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights), plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$166.85
nightly
$1,161.42 total
for 6 rooms
includes taxes & fees

Room Details

1 King Suite Kitchen Non-Smoking (refundable)

1 King Suite Kitchen Non-Smoking
  • 1 King Suite Kitchen Non-Smoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights), plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$166.85
nightly
$1,161.42 total
for 6 rooms
includes taxes & fees

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • BBQ Facilities
  • Blackout Curtains
  • CCTV Security In Common Areas
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee Shop
  • Coffee/tea Maker
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Desk/workspace Available
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Fire Extinguishers
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Free Breakfast
  • Free Face Masks
  • Free Parking
  • Free Wi-Fi
  • Gift/souvenir Shop
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Invoices
  • Ironing Amenities
  • Kitchen
  • Kitchenware
  • Laundry Services
  • Library
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Outdoor Pool
  • Outdoor Recreational Features
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Room Service
  • Room Towels Provided
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Shared Kitchen
  • Shops On Site
  • Shuttle Service (charges May Apply)
  • Smoke Alarms
  • Sofa
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Taxi Service
  • Telephone
  • Ticket Services
  • Toiletries Provided
  • Tour Services
  • Vending Machine
  • Washing Machine
  • Wheelchair Accessible

Recent Reviews

Kenneth Family with Young Children May 27, 2024
Positives: Staff was friendly and very accommodating. Hotel was very clean.
Negatives: Fan in the bathroom didn?t work
Anonymous Group Traveler May 19, 2024
Positives: Close to family I was visiting,
Negatives: The room I was assigned would not open and I returned to the desk three times ( a long walk, after a long day of travel) then I was given a different room. One small cockroach in the bathroom. Towels and room cleaned every other day.
Rhonda Family with Young Children October 28, 2023
Review
Perfect
Tina October 20, 2023
Positives: Staff was great
Negatives: Nothing
Review
Location offered a cruise parking package that was so easy
Anonymous Family with Young Children October 14, 2023
Review
Perfect
Kathleen Family with Young Children October 13, 2023
Review
Good
Denise Family with Young Children October 10, 2023
Review
Very good
Vickie Family with Young Children October 10, 2023
Positives: Comfy beds
Negatives: One day they never brought clean towels or made beds.
Review
Explained that they never serviced our room and the lady just made excuses. Blaming it on Covid
Yolanda Solo Traveler October 5, 2023
Positives: I like the room size, comfort, clean, and the staff was great very friendly and helpful. Also on the day before my last day September 28th I had stop by the breakfast area to grab a coffee and luckily everything was still out it was after 11am. And breakfast was great I had the bacon, egg, sausage, blueberry doughnuts it was delicious. The lady came to breakdown everything she said make sure you get everything you need because normally it doesn't be out after 10am so I was just in time.
Negatives: I didn't like that when I arrive the front desk clerk told me that my room was given to someone else even though I booked it a month in advance and told them aproximately what time I'll get there, then I am already tired and hungry and had to wait for them to find me another room on the 3rd floor she said it's going to be a minute so have a seat she'll let me know when something comes available, then when I got in my room the a/c had some weird noise coming from it sounded like electrical problem so I called them to put me in another room so they had me wait again for another room back on 1st floor room 116 this room was good but with a curtain hanging down off the rod and the shower had mold in the ceiling. I'm allergic to mold because of my illness but since I waited too long and I was already exhausted tired, and hungry from a long trip I decided to deal with it since is only for 2 days.
Review
Not Pleasant Room Stay
Elizabeth Traveling as Couple October 3, 2023
Positives: Location Suite
Negatives: Room was so dated. Bed was uncomfortable with too small linens. Certainly not like other Hampton Inns. This location is in desperate need of updates.
Lee Traveling as Couple October 2, 2023
Positives: Nothing
Negatives: The carpet dirty. Bathroom floor dirty. Dust on bed headboard. Light next to bed did not work. There was no chair in room to sit in other than desk chair. Uncomfortable to have to sit on bed all evening.
Review
Very disappointing. Room dirty, uncomfortable/no seating, light not working, AC noisy, bed poor.
Don Traveling as Couple October 1, 2023
Positives: Location
Negatives: Air conditioner didnt work
Review
Will not stay at this Hotel again
Anonymous September 30, 2023
Positives: The lobby was older but nice!
Negatives: Our room had an unpleasant odor, our mattress were not typical of a Hampton Inn & there was black mold on the walls in the bathroom!
Review
Somewhat convenient but we would NOT choose this Hampton again! I reported these conditions to the front desk & she
Brooks Family with Young Children September 23, 2023
Review
Very good
Patricia September 18, 2023
Positives: Staff was super nice and loved the Breakfast!
Review
Superb
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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