Hampton Inn By Hilton And Suites Charleston/West Ashley
678 Citadel Haven Drive
Charleston, SC 29414, US
Charleston, SC 29414, US
Hampton Inn By Hilton And Suites Charleston/West Ashley welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-2 nights) $120/stay (3+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
This hotel is one mile from Citadel Mall and 7 miles from downtown Charleston, South Carolina. It features an outdoor pool and spacious rooms with free Wi-Fi. A buffet breakfast is served each morning at the Hampton Inn and Suites Charleston-West Ashley. Snacks and beverages can be purchased 24/7 at the Suite Shop. Free access to the gym and business center is provided to all guests of the Charleston Hampton Inn. Laundry facilities and free on-site parking are also available. A cable TV and coffee maker are standard in every room. All rooms are decorated with white linens and carpeted floors and include a work desk. Shadowmass Golf Course and Charleston International Airport are both a 13-minute drive from the hotel.
Room Types
1 King Accessible Tub Sofabed Non-Smoking (non-refundable)
1 King Accessible Roll In Shower Non-Smoking (non-refundable)
1 King Study Sofabed Non-Smoking (non-refundable)
1 King Bed Non-Smoking (non-refundable)
Double Queen Non-Smoking (non-refundable)
1 King Suite Kitchen Non-Smoking (non-refundable)
1 King Suite Whirlpool Non-Smoking (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Library
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Vending Machine
- Washing Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Staff was friendly and very accommodating. Hotel was very clean.
Negatives:
Fan in the bathroom didn?t work
Positives:
Close to family I was visiting,
Negatives:
The room I was assigned would not open and I returned to the desk three times ( a long walk, after a long day of travel) then I was given a different room. One small cockroach in the bathroom. Towels and room cleaned every other day.
Review
Perfect
Positives:
Staff was great
Negatives:
Nothing
Review
Location offered a cruise parking package that was so easy
Review
Perfect
Review
Good
Review
Very good
Positives:
Comfy beds
Negatives:
One day they never brought clean towels or made beds.
Review
Explained that they never serviced our room and the lady just made excuses. Blaming it on Covid
Positives:
I like the room size, comfort, clean, and the staff was great very friendly and helpful. Also on the day before my last day September 28th I had stop by the breakfast area to grab a coffee and luckily everything was still out it was after 11am. And breakfast was great I had the bacon, egg, sausage, blueberry doughnuts it was delicious. The lady came to breakdown everything she said make sure you get everything you need because normally it doesn't be out after 10am so I was just in time.
Negatives:
I didn't like that when I arrive the front desk clerk told me that my room was given to someone else even though I booked it a month in advance and told them aproximately what time I'll get there, then I am already tired and hungry and had to wait for them to find me another room on the 3rd floor she said it's going to be a minute so have a seat she'll let me know when something comes available, then when I got in my room the a/c had some weird noise coming from it sounded like electrical problem so I called them to put me in another room so they had me wait again for another room back on 1st floor room 116 this room was good but with a curtain hanging down off the rod and the shower had mold in the ceiling. I'm allergic to mold because of my illness but since I waited too long and I was already exhausted tired, and hungry from a long trip I decided to deal with it since is only for 2 days.
Review
Not Pleasant Room Stay
Positives:
Location Suite
Negatives:
Room was so dated. Bed was uncomfortable with too small linens. Certainly not like other Hampton Inns. This location is in desperate need of updates.
Positives:
Nothing
Negatives:
The carpet dirty. Bathroom floor dirty. Dust on bed headboard. Light next to bed did not work. There was no chair in room to sit in other than desk chair. Uncomfortable to have to sit on bed all evening.
Review
Very disappointing. Room dirty, uncomfortable/no seating, light not working, AC noisy, bed poor.
Positives:
Location
Negatives:
Air conditioner didnt work
Review
Will not stay at this Hotel again
Positives:
The lobby was older but nice!
Negatives:
Our room had an unpleasant odor, our mattress were not typical of a Hampton Inn & there was black mold on the walls in the bathroom!
Review
Somewhat convenient but we would NOT choose this Hampton again! I reported these conditions to the front desk & she
Review
Very good
Positives:
Staff was super nice and loved the Breakfast!
Review
Superb
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