Candlewood Suites Columbia-Ft. Jackson an IHG Hotel
921 Atlas Road
Columbia, SC 29209, US
Columbia, SC 29209, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Featuring a fitness center, BBQ area and views of city, Candlewood Suites Columbia-Fort Jackson, an IHG Hotel is located in Columbia, 6.4 miles from Robert Mills House and Gardens. Featuring a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the snack bar. At the hotel, rooms contain a desk and a flat-screen TV. Candlewood Suites Columbia-Fort Jackson, an IHG Hotel has some rooms with pool views, and every room comes with a coffee machine. At the accommodation the rooms come with bed linen and towels. Candlewood Suites Columbia-Fort Jackson, an IHG Hotel has a sun terrace. Guests will find a 24-hour front desk, a shared lounge, a business center and laundry service at the property. Colonial Life Arena is 6.7 miles from the hotel, while Columbia Museum of Art is 7 miles from the property. Columbia Metropolitan Airport is 13 miles away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite (refundable)
1 KING STUDIO SUITE (refundable)
1 Queen Communications Accessible Roll In Shower (refundable)
2 Queen Studio Suite (refundable)
2 Queen Studio Suite Communications Accessible (refundable)
1 Bedroom Suite 1 Queen Communications Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Balcony/terrace
- Blackout Curtains
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Heating
- Heating In Public Area
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Seating Area
- Separate Shower/bathtub
- Shops On Site
- Smoke Alarms
- Spanish
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Wake Up Call
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Negatives:
Shower curtain too short. Water ran out to bathroom floor. Water pressure bathroom sink very lowh
Review
Very good
Positives:
Great
Negatives:
Great
Review
Great
Review
Passable
Positives:
It was nice gentlemen at the front desk was extremely nice
Review
Would stay again!
Review
Pleasant
Review
Exceptional
Review
Superb
Positives:
When I had a problem with the room it wasn’t a problem to change tooms
Negatives:
Room had a nasty smell
Review
Good
Positives:
The staff was patient, professional and respectful. The reservation was changed to one room, which meant we didn't need them to be close together. Upon arrival November 8, 2024, around 11pm the card I used experienced a problem. The front desk person was kind enough to try it a few different times. She explained why it may not take at first. Then I realized that I needed to check the account. I stepped away to do so. Following that I returned to the desk asking if she could charge two nights on it instead of three and if the last night could be paid later. She said yes, and we proceeded.
After she assigned the room I went to check it. It had an odor and I returned to the front desk. This time a man assisted me and I asked if our room could be switched, explaining why. He apologized, checked to see what was available and made the switch. I checked that room and it was fine.
On November 9, 2024, we made the last payment and got a receipt for it.
On November 10, 2024, it came to our attention that the payment made the day before wasn't applied in some manner. After three different employees knocked on the door I decided to contact the front desk to see what the issue was. The front desk person checked and said he couldn't find the payment for the last night. He requested that I come to the desk to see about this matter. Upon arriving there he said that they were able to check further after the call and found where the issue was. He apologized and explained that there was something that they failed to do. The matter was now cleared up. He replaced the room keys with working ones. I thanked him for checking and proceeded to the room.
I also reported problems on November 10 and 11 with a running toilet and leaking, unused dish washer. Each time the front desk person was polite, submitted the work order and thanked me for doing so.
The staff also supplied linen as requested.
Negatives:
I didn't like that there was an odor in the first room. It would also be better if there were additional lights in the front of the building. I noticed two were attached to the building but they were out. It's possible that the repairman hadn't made it yet.
Having a well lit area adds to the safety of the property.
Review
We enjoyed our stay. Thank...
Review
Superb
Negatives:
There was a bad odor coming off the elevator on the 3rd floor, along with the closet in our room. The layout of the room led you to see the light on the microwave along with the 2 outlets over the sink which had a bright green light. Made it hard to sleep on the bed closest to the door. We also found 3 bugs in our room, 2 of which were on the bathroom counter one morning.
Review
I thought the reviews were...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
It’s a great property awesome location and great stuff
Negatives:
Everything is good just need to dust the headboards and the cabinets
Review
It was great
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