Home2 Suites by Hilton Columbia Downtown

Negatives: Price gouging for events. Cold shower.

Negatives: There was a parking charge. Our family has two vehicles since we have 5 children (twin newborns) and were displaced by the hurricane. The hotel charged us $13 a night for one additional car tag for my husbands vehicle since he had to work daily (national guardsman) during our stay. I thought this was very unnecessary since he is a public serviceman and emergency worker during this federal and state emergency. He also had to park in overflow parking across the street his entire stay. I also didn’t care for there being trash in our room when we checked in that hadn’t been taken out left under the sink and the garbage disposal did not work along with the dishwasher in our room. Also, to mention food choices for breakfast were very limited. I had to go and get food from outside sources since the “free” breakfast was primarily just eggs and cereal. The waffle machine was broke, there was no meat option, no bread for toast, no yogurts or fruit available, etc. At $180/night and promises of free breakfast you would expect a selection and it to be atleast something grab and go. The breakfast options at 7am were very dissappointing.

Negatives: Upon checking in, I was told my reservation had been canceled due to arriving after a certain time. The man didn't seem too interested in resolving the matter until another woman came in right behind me with the same issue, at which point he began helping her for several minutes as if, I wasn't there. Once he had her squared away AND my boyfriend came walking up to the desk, i was then assisted.

Negatives: Made reservation in June they changed their reservation computer program and couldn't find my reservation. It took them 1 hour to finally find it but after driving 11 hours to get there was not thrilled with this. Had my family with me also was looking forward to getting in room right away so we could go out into town before she had to move into her dorm room for college.

Negatives: All good

Negatives: The only down side was probably the noise coming from the AC or the pipes that can be a problem for someone who has trouble sleeping with noise.

Negatives: I had to keep asking for clean towels.

Negatives: I accidentally left two blouses. I called and told the desk clerk. He said he’d check with housekeeping, but never called me back. I called him twice, but no one has returned my call.

Negatives: The chair's and air-conditioning unit had mildew. Also while we we're waiting for the elevator the staff was talking really bad about the people staying in the hote mainly black people. We couldn't help hearing them while they were cleaning up a room they were so loud.