Key West Inn - Cookeville
663 South Willow Avenue
Cookeville, TN 38501, US
Cookeville, TN 38501, US
Key West Inn - Cookeville welcomes pets at their pet-friendly accommodation. Pet fee USD 10.00 per pet, per night. Pet deposit USD 10.00 per night. The number of pets allowed is 2.
About This Property
The Legacy Inn - Cookeville is located off Interstate 40, just 2 miles from Tennessee Tech University. The inn offers free Wi-Fi in all rooms. A microwave and refrigerator are provided in each room of this Cookeville motel. Guests will also enjoy cable TV. Laundry facilities is available for guests of the Cookeville Legacy Inn - Cookeville and vending machines for snacks and drinks on site. A 24-hour reception can be accessed by guests. The property is 40 minutes’ drive from Standing Stone State Park. Burgess Falls State Park is 9 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- Audible Alarm
- CCTV Security In Common Areas
- Daily Housekeeping
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Free Parking
- Free Wi-Fi
- Golf Course
- Heating
- Laundry Services
- Non-Smoking Rooms Available
- On-site Parking
- Private Check-in/check-out
- Shared Lounge/TV Area
- Smoke Alarms
- Vending Machine
Recent Reviews
Positives:
Location
Negatives:
The drain in bathtub doesn't work.
Positives:
Nothing
Negatives:
Everything! Staff was rude from the moment we arrived there. Paid for my dog, and then they wanted to charge me for her again bc the individual forgot to write it down. The lady threatened to call the cops on me bc I was cursing. I never threatened her. I only wanted to get my belongings and leave. They refused to understand that i work night shift as a healthcare professional and dont appreciate being woke up at 8 or 9 am when i am trying to sleep. Even tho i had brought my vacuum steam mop and was cleaning the room myself, including taking the trash out. Was told there was no toilet paper when we asked. We ended up checking out early and going to a different hotel! They kept the 40 deposit for both my rooms (80 total), and I lost 3 nights on each room with no refund on either one. The dog fee was 20 a night for 5 days but was being told i had to pay for 6 that I was lying about paying and that I didn't want the room clean bc of the dog not bc I work night shift and was sleeping. They also have certain times that you can have visitors and additional people, including children over 2yo is 50.00 (ridiculous)! It was absolutely the most horrible experience that I have ever had! I would recommend anywhere else but here!
Review
Bad
Positives:
The room was clean and comfortable, and Vilpa, the manager, was welcoming and efficient. And in the morning, when I checked out, she greeted me by name.
Negatives:
At five-foot-two, I had some trouble getting in and out of the bed. But it was comfortable. Also, the bathtub would have benefitted from a nonslip surface.
Review
An Unexpected Delight in Cookeville
Positives:
Good people
Negatives:
Nothing really
Review
Was a nice short stay for a night was a good place to relax
Positives:
Nothing
Negatives:
Everything. There was someone's underwear in the restroom
Review
Bad
Review
Perfect
Review
Good
Review
Perfect
Review
Pleasant
Positives:
The laminate wood floor was nice. The TV worked, and the bedding was nice.
The parking lot was very bright and there were numerous cameras around.
The staff was nice and friendly.
Negatives:
The bathroom was dirty. The chain lock on the door was broken. It was extremely noisy upstairs above us - pretty much all night long.
Also, the refrigerator did not work.
We were in room 104, and it looked like it may have had a water leak in the past based on the poorly repaired ceiling drywall.
Since we didn't check in until after 10 PM and were tired, we just dealt with the room and checked out the next morning.
Review
Disappointing. It was rated a 7, but our room was a 4.
Positives:
Wood floor instead of carpet was a very good idea. Bed was very comfortable. Very convenient location. Check in clerk friendly and helpful.
Negatives:
Cockroach in the bathtub. Coffee was not ready at 7 as promised.
Review
decent place. Good value for cost.
Positives:
Looks nice on the outside, not so much in the room.
Negatives:
Was forced to switch from reserved king room to a double smoking room that smelled like an ashtray.
Review
Did not honor service dog regulations.
Positives:
Cool looking place.
Negatives:
Not the most luxurious, but was nice.
Review
Good
Positives:
The price was very good and the facility was good for an overnight stay while traveling.
Negatives:
I didnt like that we only had 4 television channels to choose from.
Review
It was fine for an overnight stay.
Review
Very good
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