River Terrace Resort And Convention Center

240 River Road
Gatlinburg, TN 37738, US

7.4 Rating | 3.5-Star Hotel |

River Terrace Resort And Convention Center is pet friendly. Pet fee USD 100 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 60 lbs.

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About This Property

This Gatlinburg resort is a 4-minute drive from the Smoky Mountains and features 2 seasonal outdoor pools and an on-site restaurant. Little Pigeon River runs alongside the property. A microwave, small refrigerator, and cable TV are featured in every room at this Gatlinburg River Terrace Resort and Convention Center. A seating area is included. Select rooms have a balcony and offer views of the river. Free WiFi is available in the 24-hour reception and lobby. A concierge desk and laundry facilities are on site. Whitewater rafting and scenic walking paths are 1.4 mi away. The trolley stops near the resort for easy access to area attractions. Wild Bear Falls water park is a 9-minute drive away, while Dollywood amusement park are 9.1 mi away.

Room Types

Standard Queen Guestroom (refundable)

Standard Queen Guestroom - Fridge and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 100 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$159.00

nightly

$1,066.74 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Oct 16th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Wednesday, Oct 16th, 2024 at midnight and Saturday, Oct 19th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Saturday, Oct 19th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Oct 19, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Promo has been applied

<b>Negotiated Special Details:</b><li><em>Limited Time Offer. Price includes 30% discount!</em>  Limited Time Offer. Price includes 30% discount!</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,066.74 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. You should be reimbursed within 7 days of check-out. Guests must be at least 21 years old to reserve a room at this property. Guests can enjoy lunch and dinner all week at the Drafts Sports Bar and Grill, which serves American fare. An extensive draft beer and cocktail list is available. Please note select buildings do not include elevator/elevator access. Contact hotel for details. The property is dog only friendly. A Pet Dog must not exceed 60 pounds or, in the case of two Pet Dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to Pet Dogs—they can be no longer than 36 inches and no taller than 36 inches. A mandatory, nonrefundable Pet Dog Fee of $150.00 USD per reservation will be charged at check-in for Pet Dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for Pet Dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”).

Signature Queen Guestroom (refundable)

Signature Queen Guestroom - Fridge and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 100 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$185.66

nightly

$1,245.60 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,245.60 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 10:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
Air Conditioning
Air Conditioning In Public Area
Balcony/terrace
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Concierge Services
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Elevator
English
Express Check-In/Check-Out
Family Rooms
Fire Extinguishers
First Aid Kit Available
Fitness Center
Free Parking
Gift/souvenir Shop
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Heating In Public Area
Hiking
Hot Tub/Whirlpool
Indoor Pool
Internet Access (charges May Apply)
Ironing Amenities
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Outdoor Recreational Features
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Skiing
Smoke Alarms
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Ticket Services
Toiletries Provided
Tour Services
Vending Machine
Wheelchair Accessible
Wi-Fi Available In Public Areas (charges May Apply)

Recent Reviews

Anindhitha young couple October 15, 2024

Positives: The location was great. I liked that it was along the creek, walkable distance from all the Gatlinburg attractions and close to the national park.

Negatives: It was pretty outdated and felt very expensive for the quality.

Review

The conditions were outdated. I...

Chris young couple October 15, 2024

Positives: What breakfast?

Negatives: Water pressure in the shower was very poor

Review

We loved the location which...

Donald young couple October 15, 2024

Review

Good

Linda family with young children October 15, 2024

Review

Exceptional

David young couple October 14, 2024

Positives: Location

Negatives: We were in a unit on the top of a hill where we had to climb to very sharp incline drives to get to our room from hotel lobby. I will not stay here again if placed up on that hill ….. it would be impossible for a person who has physical issues to get to their room

Review

It was good except for...

Annabelle young couple October 14, 2024

Review

Exceptional

Joe group October 14, 2024

Review

Pleasant

Chris young couple October 14, 2024

Positives: The only thing we liked was seeing a bear in the river off of our balcony.

Negatives: Zero towels or washcloths in our room when we got there took over an hour for anyone to bring us some so we could shower or at least wash our hands. Room was dirty.

Review

Disappointing

Mrutyunjaya young couple October 14, 2024

Review

Good

Ava solo traveller October 14, 2024

Positives: Staff was so friendly and accommodating!

Review

Exceptional

Michael young couple October 13, 2024

Positives: Nice location

Negatives: could not get room cleaned for our 3 night 4day stay. Blinds didn’t work had to use a blanket as a curtain. Terrible water pressure, restaurant on website has been closed since Covid. Bottom of bathtub VERY spongy.

Review

Will not go back and...

Elmer young couple October 11, 2024

Review

Superb

Crystal family with young children October 11, 2024

Positives: Cleanness and location.

Negatives: Air conditioning didn't cool room. Slept with balcony door open all night every night. The ramp to room was steep and hard to pull luggage up and down.

Review

Passable

Doug young couple October 11, 2024

Review

Superb

Jason young couple October 8, 2024

Positives: Location

Negatives: No restaurants on location

Review

Very good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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