River Terrace Resort And Convention Center
240 River Road
Gatlinburg, TN 37738, US
Gatlinburg, TN 37738, US
River Terrace Resort And Convention Center is pet friendly. Pet fee USD 100 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 60 lbs.
Reserve a room
About This Property
This Gatlinburg resort is a 4-minute drive from the Smoky Mountains and features 2 seasonal outdoor pools and an on-site restaurant. Little Pigeon River runs alongside the property. A microwave, small refrigerator, and cable TV are featured in every room at this Gatlinburg River Terrace Resort and Convention Center. A seating area is included. Select rooms have a balcony and offer views of the river. Free WiFi is available in the 24-hour reception and lobby. A concierge desk and laundry facilities are on site. Whitewater rafting and scenic walking paths are 1.4 mi away. The trolley stops near the resort for easy access to area attractions. Wild Bear Falls water park is a 9-minute drive away, while Dollywood amusement park are 9.1 mi away.
Room Types
Standard Queen Guestroom (refundable)
Standard King Guestroom (refundable)
Signature King Guestroom (refundable)
Signature Queen Guestroom (refundable)
River View Queen Guestroom (refundable)
River View Signature King Guestroom (refundable)
River View Signature Queen Guestroom (refundable)
River View Signature King Loft (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
10:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Balcony/terrace
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Parking
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Indoor Pool
- Internet Access (charges May Apply)
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Skiing
- Smoke Alarms
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
This guest did not leave comments about this hotel.
Positives:
Location was great and the staff were also great
Negatives:
Sheets were very rough got carpet burns on my elbow getting out of bed and no towel rack or hook in bathroom.
Positives:
location
Negatives:
1st room had bugs 3 cars no parking pass ev plugged into ice machine outlet
Positives:
The staff was very friendly and quick to attend to our concerns.
Negatives:
Lack of wi-fi
Positives:
Great location, spacious rooms.
Negatives:
It's definitely outdated, but clean.
Positives:
Location and River by the room.
Negatives:
Bed bugs, no internet, and management at the property.
Positives:
The location is my favorite part. Walk straight out of my room and into downtown Gatlinburg.
Positives:
They helped me get a better room for my disability, and that meant a lot.
Positives:
Location
Negatives:
Hated having a jacuzzi in room
Positives:
The room was large. I liked being able to communicate with the front desk staff using text messaging.
Negatives:
The room, and hotel, are very dated. Nothing was broken, but you could tell it hadnt been refreshed in at least a decade. The hotel is also extremely hard to find in the dark. GPS took us to an empty parking lot.
Positives:
Best place to stay even with kids walk to everything one of my favorite places
Positives:
Location and comfort of bed.
Negatives:
Sheets were rough and the neighbors conversation could be heard and understood.
Positives:
Great location and great view right on the river! We watched fisherman catch several fish and pretty geese frolicking in the water. The room was a bit older, but the bed was extremely comfortable and I'm pretty picky about hotel beds. Great pillows too!
Negatives:
It is an older hotel, so it does need major updating. It was clean overall, and was a larger room. It had a spa tub, which we never use so it just took up space. It had a lovely gas fire place, which we loved! Good for the value overall!
Review
This guest did not leave comments about this hotel.
Positives:
Location is the best and the staff is very courteous.
Negatives:
Staying in the same room for seven nights and not having housekeeping cleaning the room once. I believe that at least every two or three days housekeeping should be perform.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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