SureStay Plus Hotel by Best Western Jackson

1936 Highway 45 Byp
Jackson, TN 38305, US

6.5 Rating | 2.5-Star Hotel |

SureStay Plus Hotel by Best Western Jackson welcomes four-legged guests at their pet-friendly accommodation. The pet fee is USD $20 per pet, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets are allowed to be left unattended in room.

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About This Property

Featuring 3-star accommodations, SureStay Plus Hotel by Best Western Jackson is located in Jackson, a 3-minute walk from Casey Jones Village and 3.2 miles from Rusty's TV and Movie Car Museum. The hotel provides a seasonal outdoor pool, a 24-hour front desk, and free WiFi is available. A continental breakfast is available every morning at the hotel. Cypress Grove Park is 5.5 miles from SureStay Plus Hotel by Best Western Jackson. McKellar-Sipes Regional Airport is 8.1 miles away.

Room Types

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $20 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$78.70

nightly

$540.84 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, Nov 26th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Tuesday, Nov 26th, 2024 at midnight and Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 28, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$540.84 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Plus Hotel by Best Western Jackson of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $20 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$78.70

nightly

$540.84 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$540.84 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $20 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$78.70

nightly

$540.84 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$540.84 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $20 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$80.14

nightly

$550.74 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Limited Time Offer.  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$550.74 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
The pet fee is USD $20 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$100.45

nightly

$690.30 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>BLACK FRIDAY  Limited Time Offer.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$690.30 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Accessible Rooms Through Interior Corridor Available
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Free Breakfast
Free Parking
Free Wi-Fi
Game Room
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Ironing Amenities
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Room Service
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Sofa
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wake Up Call
Wheelchair Accessible

Recent Reviews

Michael young couple November 18, 2024

Review

Exceptional

Michael young couple November 18, 2024

Review

Exceptional

Julie solo traveller November 9, 2024

Review

Very good

Connie group October 31, 2024

Negatives: It was dirty! Tiny little black bugs all over flooring and in corners of bathroom. The shower area was so small you could hardly move. Mold all over picture hanging next to bed. Several stains on sheets. Filthy is probably a better description.

Review

Staff nice, property is dirty!

Chris young couple October 28, 2024

Positives: The staff was nice.

Negatives: The room was disgusting. Everything was sticky feeling and very dirty. Pubic hair and blood on the bathroom door that didn't close. The vent fan for bathroom was unplugged and pulled off the wall.

Review

Shit Hole!!

Dalene family with young children October 28, 2024

Positives: the build was nice and the people was great.

Negatives: for once the phone was not working and the bed had blood on the sheets and that really made my stay terrible.the hotel has the picture of the bed.

Review

Bad

Darlene young couple October 28, 2024

Review

Pleasant

Nancy young couple October 21, 2024

Positives: Bed was comfortable.

Negatives: The handle on the shower came off in my hand( it wasn’t attached), bacon was raw at breakfast, asked for ice (office) and ghey were out all 3 nts, floor in the room was filthy. My feet were BLACK, walking from shower to bath, shower went from hot to ice cold every 3 minutes.

Review

Will never stay there again.

Jed young couple October 21, 2024

Positives: Location

Negatives: My TV and refrigerator didn't work. One of the lamps was missing its light bulb. The curtains were falling off the rod.

Review

Never again!

Bibbee review category business travellers October 17, 2024

Positives: really nice staff easy check out and check in and provided with a printed receipt. close to highway we were traveling on

Negatives: mattress was very soft and uncomfortable. This was a disabled room and a wheelchair would not move around well in it. While it was pet friendly it really did not have good places for potty time.

Review

Passable

Shaleigha family with young children October 17, 2024

Review

Very good

Quinton solo traveller October 10, 2024

Positives: The water kept making loud sound all night

Negatives: Not much

Review

I summed it up ,

Amit solo traveller October 9, 2024

Review

Disappointing

Shannon young couple October 7, 2024

Positives: Location and price Good breakfast

Negatives: Pillows lumpy. Bed sinked at head

Review

Good for an overnight stay...

Bruce family with young children October 3, 2024

Review

Disappointing

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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