Extended Stay America Suites - Knoxville - West Hills

1700 Winston Rd.
Knoxville, TN 37919, US
7.3 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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Book Now from $92/night

About This Property

This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Knoxville is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Smokey Mountain National Park, the University of Tennessee and the Pigeon Forge, Gatlinburg.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking
  • Studio Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 25 per pet, per day maximum USD 150 per stay.
$91.67
nightly

Room Details

Suite King Non-Smoking (refundable)

Suite King Non-Smoking
  • Suite King Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 25 per pet, per day maximum USD 150 per stay.
$111.67
nightly

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Bathtub
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee/tea Maker
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace Available
  • Elevator
  • English
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Food Delivery
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Outdoor Recreational Features
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Separate Shower/bathtub
  • Shared Kitchen
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Sofa
  • Spa Services
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Beth Family with Young Children February 6, 2024
Positives: The location
Negatives: The hotel smelled like cigarettes and marijuana. It was in my clothes every time I left. My 9 yo was coughing badly by 2nd night. Not healthy for your lungs at all.
Nkosi Traveling as Couple October 19, 2023
Negatives: Seen a roach in the bathroom
Review
Pleasant
Michele Traveling as Couple August 29, 2023
Review
Perfect
Garylee Business Traveler August 20, 2023
Positives: Very friendly staff and they are very accommodating. The younge r girl working needs more customer service training.
Negatives: The laundry, dryer specifically ate $2.50 of my money and she kept repeating "your fine" 100x and didn't reimburse my $2.50. I went and got $2.25 all the quarters I had and she didn't even give me a quarter to finish drying my clothes. I had to leave and go get more quarters. Very, very inconvenient and I hope she is "fine". The older and wiser lady was awesome and made my day better everyday I was there Thanks to her I still enjoyed my stay and would stay there again.
Review
A quarter short and stingy!!! But overall good place especially if your stay is extended.
Verified Hotel Guest July 18, 2023
Positives: The front desk clerk was very nice.
Negatives: The entire first floor smells like cigarettes. The room smelled like mold and cigarettes. I smelled like cigarettes just from staying there There was car blasting loud music at midnight for over a half hour and the hotel did nothing to shut it down.
Lynnward Solo Traveler April 27, 2023
Positives: Everything my friend
Review
Excellent
Shaun Solo Traveler April 23, 2023
Positives: Larry offered exceptional hospitality when I checked in.
Negatives: Bathroom door wouldn't shut in room 114
Review
very good, excellent hospitality while checking in, but bathroom door needs to be looked at.
Valicia Traveling as Couple July 25, 2022
Positives: We had an awesome time, and even with the little mix up with booking, Larry went out of his way to make sure he did'nt leave until we were taking care of. Even with his own car trouble he was so determined to make sure we were ok, you need more workers like him and Patricia, Tommy thank you all for being so kind, we'll be staying again soon.
Review
Exceptional
Verified Hotel Guest Family with Young Children June 19, 2022
Positives: Front desk evening gentleman was ever so helpful and accommodating!
Sandra Family with Young Children June 13, 2022
Positives: The staff were friendly.
Review
Exceptional
Bamafan Traveling as Couple June 2, 2022
Positives: Clean, roomy, comfortable. Staff was very accommodating.
Negatives: Breakfast could've been more extensive but that's really no big deal.
Review
Always stay here when visiting Knoxville
Luca Traveling as Couple May 22, 2022
Positives: Close to the mall. Spacious room.
Negatives: Very outdated style, the room and hallways had a strong smell of chemicals, the AC and fridge were super loud.
Review
Smelly.
Oakley Traveling as Couple May 3, 2022
Positives: The location was close to downtown Knoxville.
Negatives: The bed was too soft, and the pillows lumpy, didn't sleep well. The kitchenette was empty, no dishes, silverware, or pots/pans. Had to request a coffee maker. The 'breakfast' was grab and go, not what I was expecting.
Review
Disappointing
Nichole April 14, 2022
Review
This guest did not leave comments about this hotel.
Crick Solo Traveler January 21, 2022
Positives: the room was dirty. the room was not quiet at all. I could hear ppl talking from other rooms, the doors slamming and people talking kept me up all night. the appearance was POOR at best. The bed was extremely uncomfortable. I paid for my room BEFORE I arrived with my paypal credit through booking.com then they took my discover card at the front desk and charged me again for the whole stay!!!
Negatives: IT SHOULD HAVE BEEN CLEANER IT SHOULD HAVE HAD COMFORTABLE BED MORE BLANKETS AND A QUIET ATMOSPHERE
Review
NO SLEEP,TOO NOISY, UNCOMFORTABLE BED, NO EXTRA BLANKETS, DOUBLE CHARGED!!!
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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