Hilton Knoxville

501 West Church Avenue
Knoxville, TN 37902, US

8.3 Rating | 3.5-Star Hotel |

Pet guests are welcome at Hilton Knoxville. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. **Greatly appreciate your cleaning up after your pet.

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About This Property

Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center, this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus, which is less than a km away. Guestrooms are furnished with a flat-screen TV, work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness center, complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$179.00

nightly

$1,280.76 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Monday, Dec 2nd, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

This booking is fully refundable if you cancel before 2024-12-01 11:59 PM. If cancelled after 2024-12-02 12:00 AM, a penalty of 1 night(s) will be charged. Failure to arrive at the property or Cancellations received after 2024-12-02 12:00 AM, will incur a penalty of 1 night(s).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,280.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$219.00

nightly

$1,566.96 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,566.96 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
ATM Or Cash Withdraw On Site
Air Conditioning In Public Area
Allergy-free Rooms Available
Alternative Meal Arrangement
Balcony/terrace
Bar
Body Thermometer Available
CCTV Security In Common Areas
Cleaning Products Available
Coffee Shop
Concierge Services
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Doorman
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fireplace
First Aid Kit Available
Fitness Center
Free Face Masks
Free Wi-Fi
Game Room
Gift/souvenir Shop
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Ironing Amenities
Kitchen
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Mobile App For Room Service
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Outdoor Recreational Features
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Restaurant(s)
Room Service
Room Service Available
Safety Deposit Box
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
Taxi Service
Temperature Check For Guests And Staff
Valet Parking (charges May Apply)
Wheelchair Accessible

Recent Reviews

Wayne family with young children November 26, 2024

Review

Exceptional

Nicholas young couple November 25, 2024

Positives: The location was perfect! We went to see a UT football game and the hotel is about a mile from the stadium. It’s in the middle of downtown so there was plenty to do and see around.

Review

Great stay!

Angie young couple November 25, 2024

Review

Passable

Charles solo traveller November 23, 2024

Review

Very good

Sandra family with young children November 19, 2024

Review

Didn’t like that booking. Com...

Aubrey family with young children November 18, 2024

Positives: Location to convention center

Negatives: Not friendly staff . Homeless man also kept returning

Review

Passable

Jodi family with young children November 5, 2024

Positives: Extremely nice staff.

Review

Exceptional

Nguyen solo traveller November 3, 2024

Review

Poor

Paul young couple November 2, 2024

Review

Disappointing

Tim young couple October 27, 2024

Review

Exceptional

Samantha family with young children October 27, 2024

Positives: Closeness to our venu6

Negatives: The quality of the room for the price and name.

Review

Poor

Karen young couple October 22, 2024

Review

Superb

Aimee family with young children October 20, 2024

Review

Good

Quintin family with young children October 18, 2024

Positives: Location was very good and the staff was very friendly. Parking facility was good; parking lot is right nextdoor.

Negatives: Rooms are a bit outdated and need some work. Lightening was a tad low.

Review

Nice location

Tracey young couple October 15, 2024

Negatives: Paper cups, no mini bar, noisy, very basic, considering it cost of $3000 for 2 night!

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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