Holiday Inn Knoxville N - Merchant Drive an IHG Hotel
5634 Merchants Center Boulevard
Knoxville, TN 37912, US
Knoxville, TN 37912, US
Holiday Inn Knoxville N - Merchant Drive an IHG Hotel welcomes pets at their pet-friendly accommodation. Pet fee USD $35 per stay. The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
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About This Property
Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.
Room Types
King Executive Non-Smoking (refundable)
King Mobility Accessible Tub Non-smoking (refundable)
Standard Room (refundable)
Two Queen Beds Non-Smoking (refundable)
2 Bed Hearing Accessible Non-smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Adult Only
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Daily Housekeeping
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Fruits
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Internet Services
- Key Access
- Key Card Access
- Kid Meals
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Process In Place To Check Health Of Guests
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shallow End
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Spa Lounge/relaxation Area
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
Clerk gave us a free voucher for breakfast when we checked in initially and it was to a dirty room. Linen on floor, trash on counters etc. She gave us a new room and tried to make it right.
Review
Very good
Positives:
Nice clean and comfortable beds .
Negatives:
Fitness room under construction
Review
Love it .
Negatives:
Our room was given away on a game day. Make sure you check in early and not after midnight. I guess I should have called to let them know we would be checking in late but assumed they would charge my card on file.
Review
Bad
Review
Very good
Review
Exceptional
Positives:
I liked that it was better than the last hotel in Knoxville that we stayed at. The bed was comfortable.
Negatives:
Slow draining sink, shower spilled water to floor in bathroom, tv remote missing pieces, I miss coffee available in the lobby
Review
Good stay considering the area.
Review
Exceptional
Positives:
Nothing to dislike!
Negatives:
Nada
Review
Exceptional
Positives:
I did not have breakfast. The location was so-so. Almost impossible to get an Uber to go downtown.
Negatives:
Staff very friendly and kind. Can't think of anything I did not like.
Review
Superb
Negatives:
$45 for my dog is way too much money.
Review
Very good
Positives:
Very clean. Well appointed. Quiet. Calm.
Review
Exactly the hotel experience we...
Review
Exceptional
Positives:
Everything was fabulous
Negatives:
Nothing
Review
I love my stay there
Positives:
Check in was easy.
Negatives:
No cleaning service whatsoever, not even the trash emptied.
Review
Good
Negatives:
traveling with an 87 year old - BED WAS TOO HIGH!!
Review
Good
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